Shift Lead
Job Purpose: To uphold qualities and standards in providing excellent customer service.
Duties, but not limited to:
- Maintain a strong presence to ensure a memorable guest experience
- Demonstrates skill and care when training, coaching, appraising or disciplining.
- Positively coaches team members to achieve highest quality service in all areas.
- Ensures availability of merchandise and services by maintaining inventories
- Secures merchandise by implementing security measures.
- Protects employees and customers by providing safe and clean store environment.
- Maintains a professional team environment with sales staff and modeling appropriate behavior.
- Participate in keeping Human Resource Records.
- Ensuring compliance with health and safety guidelines.
- Effectively communicating job expectations.
- Supports and works well with all members of the management staff.
- Effective communicating procedures, new products with sales staff.
- Consistently teaching sales staff on proper service and behavior.
- Enforcing company policies.
- Demonstrates and promotes safety awareness.
- Conducts daily post shift meeting with staff.
* Must be available to work weekends and holidays
Skills/Qualities
Customer Focus, Market Knowledge, Results Driven, Management Proficiency, Verbal and Written Communication, Adaptable, Flexible, Patient, Good Leadership, Intuitive, Mature, People Management, Foster Teamwork, Energetic, Multi-Tasking, Fair, Decisive, Organized, Responsible, Conflict Resolution
Working days:
- Monday
- Tuesday
- Wednesday
- Thursday
- Friday
- Saturday
- Sunday
Work Remotely
This Job Is Ideal for Someone Who Is:
- Dependable -- more reliable than spontaneous
- Detail-oriented -- would rather focus on the details of work than the bigger picture
- High stress tolerance -- thrives in a high-pressure environment
Job Type: Full-time
Pay: $17.50 - $29.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee assistance program
- Employee discount
- Health insurance
Schedule:
- 8 hour shift
- Holidays
- Overtime
- Weekends as needed
Work Location: In person