Anti-Aging Laser Institute mission is to provide a better living by employing an individualized approach for each of our clients. We are currently looking for a front desk to join our team! Full time: Monday 3:30pm-7pm; Tuesday 9am-1:30pm; Wednesday 9:30am-4pm; Thursday 9am-5pm; Friday 8:30am-7pm
Qualifications
- Excellent verbal and written communication skills
- Strong interpersonal skills with the ability to interact with individuals at all levels
- Proficient in using office equipment such as printers, scanners, and fax machines
- Knowledge of basic computer applications including MS Office Suite is a must
- Positive attitude and willingness to learn, adapt, and contribute to a collaborative team environment
- Professional appearance and demeanor, reflecting the values and atmosphere of our MedSpa
Responsibilities
- Greet and welcome visitors in a professional and friendly manner
- Answer incoming phone calls, respond to inquiries, and direct calls to the appropriate staff members
- Provide accurate information to callers and visitors regarding the company and its services
- Schedule appointments and manage conference room bookings
- Sort and distribute incoming mail and packages
- Maintain a clean and organized reception area
- Assist with administrative tasks such as filing, data entry, and photocopying
- Assist with local marketing events as needed
- Promote membership conversion by effectively communicating benefits, encouraging new sales, and participating in retention tactics
- Promote new areas/services to guests in order to accomplish team and individual sales goals
- Collect and process client payments, issue receipts, and maintain accurate records
- Sell packages and treatments to clients, explaining the benefits and recommending appropriate options based on their needs and goals
- Assist with general administrative tasks such as filing, data entry, and inventory management
- Assist in managing client intake forms and ensure all necessary documentation is completed
- Manage client appointments, including scheduling, rescheduling, and cancellations, using our appointment management software
- Record, organize, create, and edit content (photos and videos) for social media accounts
- Contribute to social media accounts (Instagram, Tik Tok, and Facebook)
Requirements
- High School Diploma Required
- Bilingual in Spanish Required
- Experience in medical and/or aesthetic patient care Preferred
Job Type: Full-time
Benefits:
- Employee discount
- Flexible schedule
- Paid time off
Schedule:
Application Question(s):
- Have you served in the military?
- Are you currently in the military?
- Do you have a disability?
- Are you a U.S. Citizen?
Education:
- High school or equivalent (Required)
Experience:
- Customer service: 1 year (Required)
Work Location: In person