Overview:
We are seeking a dedicated Associate to join our team. The ideal candidate will possess strong organizational skills and have a passion for providing excellent customer service.
Duties:
- Greet and assist customers in a friendly and professional manner
- Provide information about services and repairs
- Answer phone calls and schedule appointments with efficiency
- Maintain accurate records of customer interactions and parts
- Assist with administrative tasks as needed
Experience:
- Previous experience in customer service is preferred
- Proficiency in Excel for data entry and record-keeping
- Strong phone etiquette skills to communicate effectively with customers
Join our team and grow your career in the heavy machinery industry while providing exceptional service to our valued customers.
Job Type: Full-time
Pay: $18.37 - $22.12 per hour
Expected hours: 40 – 45 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Life insurance
- Opportunities for advancement
- Paid time off
- Prescription drug insurance
- Retirement plan
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
- Overtime
Work Location: In person