Job Description:
As a Fraud Analyst I, you will be responsible for researching and analyzing high-risk transactions across payment channels to identify indications of potential fraud. This incumbent will effectively respond to fraudulent events to minimize loss and promote recovery. As the Fraud Analyst, I will work collaboratively with both internal and external clients to appropriately investigate, report, and resolve both attempted and actual fraudulent events. The Fraud Analyst I will also evaluate the results of actions to support fraud trend analysis and ensure best practices are followed.
Responsibilities, Duties, and Accountabilities:
- Review payment channels in a fast-paced environment generated by Bank fraud monitoring products and rapid decision fraud alerts.
- Investigate and research cases and potentially suspicious situations; efficiently arrive at sound risk-based conclusions to minimize fraud losses.
- Clearly document and support judgments, decisions, and rationale, which will necessitate strong writing skills and the ability to maintain files and records following business unit standards.
- Prepare regulatory and investigative reports (SARs).
- Identify fraud trends and communicate observations to management.
- Maintain and update the case management system for tracking fraud cases and relevant information.
- Work closely and collaboratively with members of the Fraud Department.
- Provide advisory guidance in fraud prevention techniques and best practices for both internal and external clientele.
- Identify internal procedural violations and recommend actions to mitigate reoccurrence.
- Demonstrate sound judgment and decision-making in the context of regulatory requirements, Bank policies, and industry best practices.
- Apply project management and organization skills to a variety of tasks; demonstrating flexibility and problem-solving skills.
- Possess proficiency in understanding banking products and workflows, especially payment systems (check, wire, ACH, and online banking).
Qualifications:
- Bachelor’s Degree required.
- At least 2 years of specifically relevant business experience preferably within the Banking industry or financial crime law enforcement; plus a basic understanding of fraud detection and prevention.
- Ability to learn and use a variety of systems and technology.
- Ability to work independently on special projects.
- Demonstrate aptitude to utilize computer systems, adhere to bank policies and procedures, and ensure compliance with applicable bank regulations.
- Excellent communication skills.
- High level of professionalism and confidentiality.
- Works well in a team environment.
Job Types: Full-time, Contract
Pay: $30.00 - $32.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Education:
Experience:
- Fraud prevention and detection: 1 year (Required)
- Fraud Investigation: 1 year (Required)
- Monitoring: 1 year (Required)
- Financial services: 1 year (Required)
- Banking: 1 year (Required)
- Investment banking: 1 year (Required)
License/Certification:
- Driver's License (Preferred)
Work Location: Remote