United States Biological is a local, growing manufacturing company seeking enthusiastic individuals to be part of our team. We specialize in thousands of antibodies, ultra pure molecular biology reagents, cell culture media and enzymes.
Position: Office Assistant
Department: Customer Service
Status: Full Time
Date Posted: March 12, 2024
Location: Salem, MA
Responsibilities:
This position is responsible for customer service and office support. Duties include, but are not limited to:
· Assisting domestic customers with placing orders and order follow up. Eventually, this will lead to several international accounts to oversee. Checking orders for others in the department.
· Responding to product inquiries.
· Assisting customers with returned goods authorizations and discrepancy reports.
· Answering and transferring incoming phone calls, filing, data entry.
· USBio reserves the right to add or change duties.
Requirements:
· Associates degree and some previous work-related experience required.
· Must have strong communication skills, ability to work in a fast-paced environment, attention to detail and strong typing skills.
· Knowledge of FileMakerPro and Mac platform is a plus.
The starting wage for this position is $19/hr with a full time benefits package that includes:
401(k) with company match
Medical and dental insurance
Vacation and sick time
Ten paid holidays, plus your birthday off
To apply, please email your resume to kris@usbio.net.
Job Type: Full-time
Pay: From $19.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Experience:
- Customer service: 1 year (Preferred)
Work Location: In person