TWO MEN AND A TRUCK® is NOW HIRING enthusiastic, customer focused individuals! In this role, you will use your strategic selling skills, in-depth knowledge of company services, and compassion for others to build relationships with our customers. This is a great role for those who are self-starting and enjoy a fast-paced work environment.
RESPONSIBILITIES
- Provide outstanding customer service on all calls and online inquiries
- Recommend moving services and products based on cost, availability, and customer specifications
- Enter, schedule and coordinate customer moves
- Prepare and accurately complete all required paperwork
- Follow-up with customers post-move to ensure satisfaction
- Calmly and professionally handle customer concerns, complaints or customer service issues
- All other duties as assigned
REQUIREMENTS
- Must be willing to submit to pre-employment background check and drug test
- High school diploma or general education degree (GED) is required
- At least 1 year of sales and/or customer service experience
- Excellent customer service skills: effective listening and communication
- Ability to multi-task and enter customer data into move software while on the phone
- Good grammar, voice and diction
- Ability to analyze and solve problems effectively
- Confidence to initiate customer contact, and comfortable asking for the sale
- Comfortable in a fast-paced environment; able to adapt quickly to changing priorities
- Able to perform basic business math
- Demonstrated integrity, ethical standards, and commitment to TWO MEN AND A TRUCK® Core Values
Job Type: Full-time
Pay: $14.00 - $18.00 per hour
Expected hours: 40 per week
Benefits:
- Flexible schedule
- Paid time off
Experience level:
Shift:
Weekly day range:
- Monday to Friday
- Weekends as needed
Work setting:
- Call center
- In-person
- Office
Education:
- High school or equivalent (Preferred)
Experience:
- Sales Experience: 1 year (Preferred)
- Customer Service: 1 year (Preferred)
Ability to Relocate:
- Sanford, NC 27332: Relocate before starting work (Required)
Work Location: In person