Patient Service Representative (PSR)
Retina Associates, LLC is a sub-specialty medical practice seeking a dependable Front Desk Associate to offer an exceptional level of customer service to our patients and reliable support to our staff.
Job Duties:
-Greeting patients in a high-volume clinic.
-Check in and out patients, including scheduling follow up appointments.
-Collect amounts due (copay or balances on accounts).
-Detailed data entry. Ensure that demographics are accurate and current.
-Electronically verify insurance coverage.
-Operate a multi-line telephone system.
-Occasional travel between clinic locations.
Skills:
-High level of professionalism.
-Customer service skills.
-Excellent communication skills.
-Organizational skills.
-Ability to multi-task.
-Attention to detail.
Benefits:
-Paid Health, Dental, and Vision benefits for the employee.
-401(k)/Profit Sharing plan.
-PTO benefits available after introductory period.
-Uniform Allowance.
Minimum Education and Experience Requirements:
-High school diploma or equivalent is necessary.
-Post-secondary education a plus.
-Medical office setting, multi-phone system, and computer experience preferred.
Job Type: Full-time
Pay: $17.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Health insurance
- Health savings account
- Paid time off
- Uniform allowance
- Vision insurance
Healthcare setting:
Medical specialties:
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- No weekends
Experience:
- Customer service: 1 year (Preferred)
- Computer skills: 1 year (Preferred)
Work Location: Multiple locations