If you have a passion for supply chain, freight and transportation and you know how to keep things moving and operations running smoothly, we are looking for you! If you have the desire to work for a dynamic, growing company with the opportunity to grow professionally in the transportation industry, we invite you to apply for our Director of Freight Operations in our corporate office in Houston.
At Diligent, we are looking for talented individuals at all levels who can deliver the caliber of service our company requires. On our team, you’ll have the support to excel at work and the resources to build a career you can be proud of. We pride ourselves on a positive work environment that creates happy employees who boost productivity and dedication.
We are seeking an experienced Director of Freight Operations in our Houston corporate office. This experienced multi-tasker will manage and oversee the processes for receiving, shipping, storing, and execution of activities according to the customers specifications across our organization. Our ideal candidate is self-motivated with a strong operations skills set and excellent client relationship-building skills.
This position is in-office; no remote or hybrid work schedule is available.
LOCAL CANDIDATES ONLY; NO RELOCATION PACKAGE AVAILABLE.
NO RECRUITERS OR AGENCIES, PLEASE
The successful candidate will possess:
· A work history demonstrating strong leadership skills and the ability to work collaboratively with all levels of the organization.
· Ability to communicate through various means (written and verbal) with diverse individuals, including internal and external stakeholders at all levels in a clear, concise, positive, and courteous manner. Ability to demonstrate respect to others, surroundings, and self.
· A relentless entrepreneurial spirit with aggressive “hunter” mentality to include excellent prospecting skills and strong sales ability.
· Experience working directly with customers and vendors.
· A minimum of 3-5 years’ management experience in transportation, freight forwarding or logistics.
· Initiative to identify opportunities and issues and follow through on work activities to capitalize or resolve them.
· Ability to learn quickly and take positive action without being requested to do so.
· Interest in learning about the entire business.
At Diligent, we are constantly looking for talented individuals at all levels who can deliver the caliber of service our company requires. On our team, you’ll have the support to excel at work and the resources to build a career you can be proud of. We pride ourselves on a positive work environment that creates happy employees who boost productivity and dedication.
Job Responsibilities include but not limited to:
· Customer account management
· Manage and Supervise operations staff
· Continuous route analysis for optimization
· Daily / Weekly customer visits
· Resolution of any customer issues or concerns in a timely manner.
· Resolution of Owner Operator issues or concerns.
· Any additional tasks as assigned by the COO or CEO.
· Travel up to 25% to various areas to perform operational duties as assigned.
· Work in conjunction with corporate accounting staff regarding customer invoicing, vendor payments and COB efficiency
· Plan and oversee implementation of policies, procedures, and programs for all areas of operations
· Maintain weekly reports and submit to corporate office
· Prospecting, Presentations, Negotiations, and Closing new business
Experience, Skills and Abilities:
Bachelor’s degree in business, Supply Chain or related field preferred; in lieu of degree, at least 10 years’ experience as a Manager or Director in transportation, freight forwarding, logistics or supply chain.
· 3-5 years of management experience in transportation, freight forwarding and/or logistics is required.
· Proficient in MS Office-Excel, Outlook, Word
· Strong customer service skills.
· Problem solving and multi-tasking abilities
· Self-motivated, energetic, charismatic, and able to think on your feet
· Ensure quality standards are met at every turn according to the company’s policies and procedures.
· Detail-oriented with ability to track multiple facets of freight operations at any given time.
· High sense of urgency and results focused.
· Works through others and leads by example.
About us:
DILIGENT DELIVERY SYSTEMS is an established yet fast growing freight forwarding, transportation, and logistics provider with locations and partners throughout the country to better serve our clients.
Founded in 1995, Diligent has been providing local and regional delivery services to several niche industries. We are expanding our services to enable our customers to use Diligent as a complete transportation provider. Our services include Hotshot Express delivery, Stat Medical Couriers, Dedicated Driver Outsourced Fleet Management, Warehouse & Distribution Network, Over-The-Road Trucking (LTL & FTL).
We are proud to be an Equal Opportunity Employer.
Job Type: Full-time
Pay: $110,000.00 - $120,000.00 per year
Benefits:
- 401(k) matching
- Dental insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Life insurance
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
- Overnight shift
Education:
- High school or equivalent (Required)
Experience:
- Transportation management: 5 years (Required)
- Logistics or Supply Chain: 5 years (Required)
- People Management: 5 years (Required)
Willingness to travel:
Work Location: In person