Systems Administrator – Level I
Location: Redmond, WA (full-time onsite)
Reports To: Executive Principal
Description of Company:
Founded in 2022, Vivid Tech aims to provide curated managed IT services to the SMB market. We are committed to building and maintaining long-term relationships with our team and our clients. At Vivid Tech, your character is what matters most. We want you to be comfortable and fit in with the rest of the team. We want to have as much fun together while accomplishing the task at hand.
About the Position:
A Systems Administrator – Level I will be responsible for day-to-day support to client computer infrastructure.
This will include maintaining, deploying, supporting, and replacing various computer, system, and network components in each customer environment. The ideal candidate will have strong attention to detail, strong drive to want to learn and loves tech while helping others. Youʼll do this independently and with the help of a greater team.
Responsibilities:
- Work closely with client and provide day-to-day support
- Troubleshoot, manage, and maintain client computer infrastructure
- Attend weekly team meetings & provide client updates
- Create and maintain clear and concise documentation
- Anticipate, prevent, and eliminate technical problems and implement efficient fixes.
- Gather and update necessary information and communicate to appropriate parties.
- Assist team members with other duties and any additionally assigned tasks
- Work as part of a greater team to support your client in a holistic manner
JOB DESCRIPTION
Qualifications:
- High School Diploma or equivalent
- 1-2 years of IT-related experience
- Excellent communication skills in writing and speaking
- Strong attention to detail in problem-solving and documentation
- Experience supporting & maintaining Windows Desktop OS & Windows Server OS
- Networking exposure – understanding networking fundamentals such as routing, switching, DNS, etc.
- Cybersecurity focus or security focus approach to IT
- Excellent problem solving and troubleshooting skills
- Understand the difference between a physical and virtual machine
- Cloud computing experience a plus but not required
- Industry certifications a plus but not required
- All other experience a plus but not required as well
Nothing in this job description restricts managementʼs right to assign or reassign duties and responsibilities to this job at any time. Vivid Technical Consulting LLC believes that each employee makes a significant contribution to our success. That contribution should not be limited by the assigned responsibilities. This position description is designed to outline primary duties, qualifications, and job scope, but not limit our employees nor the organization to just the work identified. It is our expectation that each employee will offer their services wherever and whenever necessary to ensure the success of the company.
Vivid Technical Consulting is committed to creating a diverse environment and is proud to be an equal opportunity employer. Everyone will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Job Type: Full-time
Pay: $45,000.00 - $60,000.00 per year
Benefits:
Experience level:
Schedule:
- Day shift
- Monday to Friday
Work Location: In person