Do you love interacting with others, making connections, and helping people? Then you’re an excellent fit for the customer service representative position at our company! You’ll be responsible for responding to customer inquiries, mitigating service problems, and providing an exemplary customer experience. If this posting sounds like a job you’ll love, we highly encourage you to apply.
Compensation:
$55,000 plus bonus per signed contract
Responsibilities:-
Interact with the sales lead to maintain and improve service and product knowledge
- Keep customer satisfaction levels high by providing accurate information, resolving issues, and mitigating complaints
- Create records of customer interactions and follow up to ensure all questions have been answered
- Respond to customer inquiries, product and service questions, and customer complaints
- Utilize scripts to handle difficult customer situations and bring them higher up, if necessary
Qualifications:-
Display strong communication skills, active listening skills, and personal skills
- Strong knowledge of customer interface and interaction
- Must have graduated high school, received a G.E.D. or equivalent
About Company
We are a local real estate investment company and a construction company that is growing! We provide custom real estate solutions for homeowners as well as commercial properties and pride ourselves on making the selling process as easy as possible. We care about our sellers and our employees as well!