JOB SUMMARY
This position will work under the supervision of the Office Manager and the Executive Director for the Fort Smith Convention & Visitors Bureau (FSCVB). This position is responsible for providing guided tours of Miss Laura’s. Occasionally this position will have tasks to complete to assist the CVB. Minimal housekeeping and light maintenance chores may be required. May be required to assist with tour guide scheduling via Google. This position will be responsible for cash handling and operating the gift shop. This position will be responsible for monitoring the Miss Laura’s email account and assisting with social media and website content.
ESSENTIAL DUTIES & RESPONSIBILITIES
Provides guided tours of Miss Laura’s, which includes but is not limited to:
● Walking, standing and talking for extended periods of time
● Customer service
● Making sure the building is clean and ready for visitors
● Assisting the CVB with occasional projects.
● Being comfortable speaking about and becoming educated about difficult topics that exist in Fort Smith History
● Being on time and present for assigned shifts
● Utilizing a computer to continue researching the history of Fort Smith. Be teachable and willing to learn new information. Source check any new information.
● Operating cash register and gift shop software. Stocking, displaying and marketing gift shop items.
Other Duties/Responsibilities:
● Assists with set up and execution of large group tours when asked
● Assists with keeping inventory shelves neat and stocked
● Handles mail and correspondence as required and directed
● Protecting the artifacts from being touched, harmed and mistreated
● Becoming familiar with and following policies and procedures
Job Type: Part-time
Pay: $11.00 per hour
Expected hours: No more than 20 per week
Ability to Commute:
- Fort Smith, AR 72901 (Required)
Work Location: In person