About Us:
CL Storage Group LLC - We are a family-run small business in the self-storage industry that takes pride in providing a great working environment for our employees, and an excellent customer experience for our tenants. If you are interested in joining our team, please apply and we'll be in touch to chat with you!
About the job:
We are looking to hire a part-time Assistant to work at our self-storage facility in Amarillo, TX. You will be assisting our Property Manager, on an as-needed basis. This is a part-time, flexible position where you will be given the opportunity to work from 5-10+ hours per week, as needed by the business. The ideal candidate has a flexible schedule and can pick up shifts as needed.
This is a great position if you are looking for a part-time supplement to other jobs or commitments!
You will work independently, both indoors and outdoors, performing office tasks, assisting customers, running errands, performing bank deposits, and maintaining the facility. Basic computer skills are expected. Paid training will be provided, however prior self-storage, sales, and/or retail experience is a plus!
Responsibilities:
As a Self Storage Assistant, you will help manage the operations of the self-storage facility, with responsibilities and duties including, but not limited to:
- Provide exceptional customer service in-person and over-the-phone; rent out storage units, and handle customer inquiries or problems in a timely, and courteous manner
- Perform routine facility walkthroughs, including confirming inventory availability and ensuring spaces are ready to rent
- Help keep customers current with payments and make collection calls
- Help customers complete lease agreements and collect amounts due at signing for new move-ins
- Process cash, check, and credit card payments by verifying information, and resolving discrepancies
- Manage, audit, balance cash drawer; prepare and make bank deposits routinely, and run occasional errands
- Keep surfaces and high-touch areas clean; including sweeping, mopping, debris removal, and cleaning empty storage units prior to rental
- Maintain physical property appearance, including weed control, trash removal, etc.
- Must have a valid Driver’s License and reliable transportation to make bank deposits, conduct marketing, and run errands for the company as needed
- Other responsibilities as assigned
Requirements/Qualifications:
- Exceptional customer service and sales skills
- Highly proficient computer skills
- Ability to perform light maintenance and overall property upkeep
- Experience working at a self-storage facility (nice to have)
- Previous sales/leasing experience, with a proven ability to generate business and close leads (nice to have)
- Effective verbal and written communication skills
- Valid driver’s license with access to reliable transportation
- Completion of pre-employment background screening
Benefits of the position:
As a Self Storage Assistant, you will become an expert in self-storage solutions for our local customers. You will play a critical role in generating sales and renting out inventory. Your success is tied to our success as a family-operated company - we offer commission pay (on top of your base hourly pay), that will increase as you move-in new tenants.
We also provide our employees with a great work-life balance:
- no evening or late-night shifts
- flexible work schedule (with consideration to your existing commitments)
- a low-stress and stable work environment
We look forward to welcoming you on our team! Apply today and we will reach out to you if your qualifications are a match for this position. Thank you!
Job Type: Part-time
Pay: From $12.00 per hour
Expected hours: 5 – 10 per week
Benefits:
- Employee discount
- Flexible schedule
Shift:
Weekly day range:
- Monday to Friday
- Weekends as needed
Application Question(s):
- Please share days/times during each week that you are typically available to work. If your days/times are flexible, please provide details. Thank you!
Experience:
- Customer service: 1 year (Preferred)
License/Certification:
- Driver's License (Required)
Work Location: In person