Job description
Tile Club is one of the fastest-growing online tile companies in the United States and we are expanding our team! Our California-based tile company specializes in unique, creative, and stunning designs imported from around the world to offer the widest range of tile, natural stone, and glass options, installation materials, tools, and more. We combine knowledgeable tile experts with creative design specialists to fulfill every angle of our client's needs during the design and sourcing process. The Tile Club team is dynamic and rapidly growing, focusing on creative and out-of-the-box sales techniques that can capture rapidly growing markets and keep up with the high demand for tile and building materials.
We are looking for an individual with a strong track record of sales growth in the Architectural and Design community selling tile, stone or other hard surfaces. An energetic and highly motivated individual who has built trust-based relationships within the Architectural community while penetrating new markets. In addition, the individual should know about building products ideally within the tile, natural stone, kitchen, bathroom, and flooring industries.
Responsibilities:
● Working closely with customers, identifying key decision-makers, and building trusted business relationships with influencers and specifiers such as designers, architects, builders, contractors, spec writers, owners, and construction managers to increase preference and demand for Tile Club materials.
● Analyzing customer requests and ensuring appropriate actions are taken promptly within the business; liaising with manufacturing, planning, and quality as necessary.
● Organizing online meetings to facilitate efficient collaboration between the customer and the company when required.
● Assisting Architectural and Design Professional customers with design consulting and product selections to complete their projects.
● Influencing product specifications consistent with the company’s Product Plan that have a high likelihood of generating sales and ROI for the company. Actively track projects in the early design stages to influence the specification.
● Assessing the commercial market and strategically building relationships with A&D professionals who can specify and influence sales of Tile Club products.
● Providing timely and accurate technical information for product specifications.
● Responding to the marketplace by providing value through being a knowledgeable rep with quick follow-up. Answering phone calls and emails promptly and professionally. Managing day-to-day contact with buyers and other customer representatives.
● Follow-through Sales: Follow up to make sure that product information as provided is sufficient and specifications are held and enter the bid process. Possess the ability to multi-task and have diligent follow-up skills.
● Networking within the industry, to better launch and promote target products and programs.
● Monitoring competitive activity and strategically promoting Tile Club’s offering.
● Developing in-depth knowledge and expertise about all Tile Club’s products and installation methods by attending tradeshows, presentations, and workshops and organizing joint sales calls with company representatives.
● Working and traveling independently throughout the assigned region to call on regular and prospective customers including Architects, Designers, Developers, General Contractors, and National Accounts. Requiring 4-5 Calls per day Monday-Thursday with a minimum of 16-20 per week. Fridays are typically office/planning/meeting days.
● Performing regular product knowledge seminars with architectural and design firms using the proper presentation tools like samples, PowerPoint presentation programs, and appropriate literature.
● Maintaining sample libraries at design and architect firms in a clean and well-organized manner, keeping current with the latest introductions, and removing discontinued products promptly.
● Emphasizing new product promotion during sales calls presenting actual product samples which best represent the product instead of photos.
● Host plant visits and/or tours
● Provide daily reports and participate in weekly meetings.
Education & Knowledge:
● Requires BS/BA degree in Architecture, Design, Marketing, Business or related field or equivalent combination of education, training, and/or experience.
● Preferred active membership in professional industry organizations (such as IIDA, ASID, AIA, CSI)
● Excellent communication and presentation skills
● Excellent customer relationship skills
● Strong leadership and organizational skills
Experience:
● Two or more years of sales or industry experience within the Architectural and Design community (Hard Surfaces related).
● An established customer base of architects and designers to call on.
● Floor covering sales and experience and knowledge of mosaic products are preferred.
● Previous experience in a technical field with commercial sales experience or customer exposure.
● A minimum of two years of Architectural Sales experience or Project Management experience in an Architectural or Design firm is preferred.
Competencies:
● Self-Starter
● Excellent interpersonal, communication (both verbal and written formats) and presentation skills
● Exercises independent judgment and initiative and possesses excellent analytical skills with a strong technical knowledge base to discuss client needs and make recommendations
● Computer proficiency, including strong knowledge of Microsoft Office applications (Excel, PowerPoint, etc.). Other industry-related computer skills (CAD, REVIT, Sketch Up, Presentation software, etc.) are a plus
● Highly organized and able to maintain Project Files including all drawings, correspondence, quotations, and customer communications
● An enthusiastic and motivated learner who can keep up with rapid innovation and assimilate new information
● Adept networker
● Maintain the ability to lift and transport samples weighing up to 40 lbs
● Possess a valid driver’s license
Job Type: Full-time
Salary: $100,000.00 - $150,000.00 per year
Benefits:
Dental Insurance
Disability insurance
Employee discount
Flexible schedule
Health insurance
Paid time off
Vision insurance
Work from home
Experience level:
3 years
Shift:
8-hour shift
Supplemental pay types:
Base + Commission pay
Performance bonus
Weekly day range:
Monday to Friday
Work setting:
Remote
Experience:
Outside sales: 3 years (Preferred)
Architectural sales: 2 years (Required)
tiles sales: 2 years (Required)
Work Location: On the road
Job Type: Full-time
Pay: $85,000.00 - $125,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
- Work from home
Experience level:
Shift:
Supplemental pay types:
- Bonus opportunities
- Commission pay
Weekly day range:
Work setting:
Application Question(s):
- How many years of Architectural and Design sales experience do you have?
Experience:
- Tile Sales: 3 years (Required)
Location:
Work Location: Remote