ROLE PURPOSE
The Kitchen Manager is responsible for supporting the management team with leading by example and by providing employees with the knowledge and skills necessary to create an exceptional dining experience for each guest. Provides overall leadership, supervision, and direction on shift operations in order to consistently meet or exceed the guest experience in relation to food safety and food quality.
RESPONSIBILITIES
People
- Provide direction, coaching and leadership for all BOH employees (including food preparation and production, safety and sanitation and company policies and procedures)
- Hires, coaches, and trains the kitchen staff to perform various assignments and handle the equipment
- Responsible for training kitchen and concessions personnel in cleanliness and sanitation practices
- Ensures employee adherence to company policies and procedures in partnership with HRBP
Process
- Utilizes all tools necessary to ensure quality food is prepared to recipe specification within company approved ticket times
- Ensure the freshness of food product through proper purchasing and product rotation, utilizing the FIFO method
- Checks food storage and temperatures daily, records the temperatures on the log sheet and notifies maintenance of any issues
- Responsible for attending trainings for new menu items and training kitchen staff on proper preparation of new menu items
- Communicates, implements, and follow up on all changes for food products and kitchen systems and procedures
- Check and maintain proper food holding and refrigeration temperature control points
- Responsible for rollouts of all Company initiatives and new menu implementation
- Ensures that daily opening, mid and closing operation duties are being completed daily
- Maintain kitchen equipment by following manufacturer's operating instructions, educating staff of proper use, maintaining equipment supplies, and contacting vendors for repairs as necessary
Customer
- Delivers exceptional guest experience through execution of great food and drinks
- Practice proactive guest management by following proper empowerment policy and recognizing opportunities before they occur, resolving the ones that always do and leaving he guest with a positive experience portraying a positive company image
- Assist managers and General Manager with FOH duties as necessary
Financial
- Responsible for weekly scheduling of kitchen staff in accordance with theater occupancy forecast, movie schedule, and employees' availability
- Executes private events to maximize sales and increase the guest experience
- Control food cost and usage by following proper requisition of products from storage areas, product storage procedures, standard recipes and waste control procedures
- Ensure successful delivery of the daily and weekly budgets, goals, and objectives
- Other duties as assigned
EDUCATION AND SKILLS
- 1-3 years of kitchen management required
- Culinary arts degree preferred
- Food Managers Certification required
- Proficient guest service, administrative and follow-up skills
- Proven leadership and motivational skills
- Equally comfortable communicating and working with guests, peers, subordinates, vendors or partners
- Intermediate to Advanced understanding of functions of food and beverage
- Advanced knowledge of Food, Health and Safety Regulations
- Availability to work during holidays, nights, and weekends with increased hours during peak times
- Standing, walking, lifting, twisting, bending and traversing stairs on a frequent basis
Please note, this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change or be added at any time per the business needs.
WORKING CONDITIONS/PHYSICAL DEMANDS
The physical demands described here represent those that must be met by an employee to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle, or feel; and reach with hands and arms. The employee must occasionally lift and/or move up to 10 pounds.
While performing the duties of this job, the employee regularly works in a general office environment where typical levels of noise, dust, and activity can be expected. The noise level in the work environment is usually moderate.
Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change or be added at any time per the business needs. The employee may be asked to light lift 25lbs to 50lbs occasionally with assistance.
Cinépolis USA is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Paid training
- Vision insurance
Experience level:
Restaurant type:
Shift:
- 10 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Night shift
Weekly day range:
- Every weekend
- Monday to Friday
Experience:
- Kitchen management: 1 year (Required)
Shift availability:
- Night Shift (Required)
- Day Shift (Required)
Ability to Commute:
- Winter Garden, FL 34787 (Required)
Work Location: In person