20 Best full time jobs in kalamazoo, mi (Hiring Now!)

Logistical Support Customer Service Representative
Peckham —Battle Creek, MI
Provide superior customer service by answering incoming calls in a timely manner. Handle inquiries and requests in a courteous and professional manner,…
$17.20 an hour
Bilingual Medical Coordinator
Responsive Deployment —Kalamazoo, MI
Ensures timely medical and dental examinations are provided for children and youth adhering to state and federal requirements.
$38,000 - $42,000 a year
Experienced Competitive Gymnast or Women's Competitive Gymnastics Coach
Kids Gym, Inc. —Portage, MI
Encourage, support, motivate and work interactively with coaches/gymnasts to develop and implement ongoing goals. Job Types: Full-time, Part-time.
$15 - $23 an hour
Quick Apply
Bilingual Clinician
Responsive Deployment —Battle Creek, MI
Licensed in the relevant field of study or be licensed eligible in the state of Michigan. Must be able to obtain and maintain the nonviolent crisis intervention…
$70,000 - $73,000 a year
Spanish Speaking Logistical Support CSR
Peckham —Battle Creek, MI
Provide superior customer service by answering incoming calls in a timely manner. Handle inquiries and requests in a courteous and professional manner,…
$17.20 an hour
Registered Dental Hygienist
Allegan Family Dentistry —Allegan, MI
Allegan Family Dentistry is looking for you!!! Well, assuming you are a reliable, team-oriented Registered Dental Hygienist with a strong work ethic. Our busy…
From $40 an hour
Quick Apply
General Dentist - $50K Sign on Bonus
Dental Dreams —Portage, MI
A current or future dental license is required. Visa and permanent residency sponsorship. DDS/DMD in Dentistry from an accredited US dental program.
$290,000 - $350,000 a year
Quick Apply
Diesel Technician/Mechanic
Taplin Group, LLC —Kalamazoo, MI
Clean driving record and insurable in accordance with Company’s current auto insurance carrier. Perform preventative maintenance, repairs and inspections of…
$28 - $33 an hour
Quick Apply
Student Services Assistant
Mattawan Consolidated School —Mattawan, MI
Assist in the effective implementation of pupil accounting of special education programming. Stay current on all special education/PSSP technical assistance…
$18.51 - $21.65 an hour
Quick Apply
2d
Asset Protection Investigator
Walmart —Kalamazoo, MI
Meets applicable state requirements to work in Asset Protection, such as, minimum age, specialized training, certification and/ or licensing.
$17 - $26 an hour
Quick Apply
7d
Office Operations Assistant
TAW Global, LLC —Kalamazoo, MI
They will also need to take a typing test. A good job for someone just entering the workforce or returning to the workforce with limited experience and…
$15 - $18 an hour
Quick Apply
6d
Production Technician - Night Shift
Kaiser Aluminum —Kalamazoo, MI
Six (6) months relative work experience (ex. agriculture, light manufacturing, product assembly, restaurant industry, or relevant experience).
$18.50 - $24.00 an hour
Quick Apply
15h
Optometrist
Hickner Eye Center —Portage, MI
Board certification or eligibility for certification by the American Board of Optometry. Current licensure to practice optometry in the state of Michigan.
From $60 an hour
Quick Apply
5d
House Cleaner (Full Time) M-F 9a-5p
Clean Vibz Kzoo —Portage, MI
*Must have a reliable and insured vehicle, with a valid driver’s license and good driving record*. *Own a smartphone - you will use this daily to retrieve job…
Up to $950 a week
10h
Material Handler - 2nd Shift
Schupan & Sons Inc —Kalamazoo, MI
Must be able to be licensed to operate mobile equipment. Offerings include medical, dental, company paid employee only dental, dental for dependents, company…
$20 an hour
Quick Apply
6d
Director of Nursing (DON)
Transitions Care - Southwest Michigan —Kalamazoo, MI
Valid driver's license and reliable transportation. Maintains all appropriate state nursing licensing requirements. This is a full-time position.
Estimated: $92.6K - $117K a year
Quick Apply
Apartment Leasing Agent
Flatz Living —Kalamazoo, MI
Conduct tours of apartments and the property, respond to telephone inquiries, greet prospective residents, process applications and deposits, and follow up with…
$18 - $21 an hour
Quick Apply
2d
Payroll Specialist
Beacon Specialized Living Services —Kalamazoo, MI
Associate degree in a finance related field, preferred. Ability to prepare business correspondence with accuracy. Flexible work from home available.
$20 - $22 an hour
Quick Apply
8d
Master Diesel Technician - 2nd Shift (4 days 10hrs per day)(Mon - Thurs)
Technical Truck & Trailer —Battle Creek, MI
Clean driving record (less than 3 moving violations in previous 3 years). Perform advanced vehicle diagnostics, hydraulic system diagnostics and electrical…
$30 - $40 an hour
Quick Apply
Nurse Aide Training
Medilodge of Westwood —Kalamazoo, MI
MediLodge offers U.S. Department of Labor approved apprenticeship programs to prepare non-certified staff to become CNAs and mentor nurses along their clinical…
Estimated: $30.3K - $38.3K a year
Quick Apply

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Logistical Support Customer Service Representative

Peckham - Battle Creek, MI

Apply Now

Job Details

Full-time $17.20 an hour

Benefits

Health savings account
Health insurance
Dental insurance
Paid time off
Vision insurance
Opportunities for advancement
Life insurance

Qualifications

Spanish
Customer service
English
Research
Microsoft Office
Databases
High school diploma or GED
Computer skills
Communication skills

Full Job Description

All are encouraged to apply! Join Peckham - WORK. GROW. ADVANCE.

Peckham is a nonprofit vocational rehabilitation organization. We specialize in providing vocational rehabilitation and training opportunities for people with significant disabilities, and/or other barriers to employment. If you have a disability or other barrier to employment, please be sure to fully complete the ‘eligibility for services questionnaire’ to help us determine the best fit and necessary accommodations for your employment needs.

If you do NOT have a disability, please complete the entire application including the questionnaire. Being a person without a disability will not impact your eligibility to be hired for this position.

This specific job is open to all interested candidates, both people with and without disabilities.

Logistical Support Customer Service Representative - Peckham, Inc.

Sign-On Bonus!

Receive $300 after training!
90 days after training, you can also earn an additional $300 when you meet performance requirements!

JOIN THE PECKHAM TEAM!

Great Company Culture. Peckham was named #11 in the 2015 Fortune Magazine’s “Great Place to Work” for small and medium companies and has been certified as a Great Place to Work® company for six consecutive years!
Work Life Balance. At Peckham, we “embrace the ‘AND’”!
Rest & Relaxation. Receive 11 paid holidays per year, paid time off and sick time!
Health Benefits. Medical with HSA options, as well as dental, vision, and life insurance.
Career Development. Opportunities for professional advancement, including enhanced responsibility and increased pay.
Support & Understanding. Peckham provides all Team Members with on-the-job support.

IMPORTANT INFORMATION:

Wage: Start at $17.20/hour; $2/hour shift premium for Saturday & Sunday shifts and any hours worked between 6pm - 6am on weekdays; $4.57/hour for health and welfare benefits in addition to all wages
Location: IN PERSON ONLY; Battle Creek, MI (this is not a remote position)
Hours: Hiring for 2nd and 3rd shifts only (training on 1st shift)

SUMMARY

This is a phone-based customer service position supporting a government customer. Logistical Support Customer Service Representative (CSRs) in this position will be responsible for providing support through phone and email correspondence with customers. The activities associated with this position include identifying and prioritizing the customer’s request, documenting pertinent information, conducting research to provide resolution or escalation of the call if required. Additionally, the CSR will encounter the need to utilize problem solving skills and multiple databases with proprietary government Customer Interaction Center systems. Successful candidates will have a customer service orientation, be fast learners able to adapt to new information, problem solve and possess excellent research skills.

DUTIES AND RESPONSIBILITIES

Provide superior customer service by answering incoming calls in a timely manner.
Follow established policies and procedures to respond and route calls appropriately.
Gather information to determine customers’ needs; apply problem solving skills and resolve the inquiry/request effectively.
Log customer information into a database ensuring data entry is accurate and complete.
Access database per customer request for information; use critical thinking skills to perform research to find a solution for the customer’s need and/or concern.
Verify and record demographic data with caller and escalate customer issues as appropriate.
Provide clear and concise written responses to customer and vendor inquiries or escalate to the responsible resource for resolution.
Open non-call work tickets: review, work and close incoming workload in specified timeframe based on priority.
Maintain and improve quality results by adhering to standards and guidelines.
Handle inquiries and requests in a courteous and professional manner, including calls received in crisis situations.
Control the pace and flow of the inquiry/request and manage call time effectively.
Follow protocol and apply sensitivity and discretion in handling confidential information.
Utilize multiple software systems and operate within them to resolve simple to complex vendor questions.
Flexibility in work hours and shifts is required. This job is subject to a shift bid system based upon performance/merit and hours can change on a bi-yearly basis.
Accept other related jobs/duties as assigned.

MINIMUM QUALIFICATIONS

High School Diploma or equivalent
At least 18 years old
Proficient in the English language (written and verbal)
Bilingual Spanish positions - Proficient in the Spanish language (written and verbal)
U.S. Citizen
Ability to pass a thorough background check screening (credit and criminal history) to determine fitness for a federal security clearance
Oral and written communication skills sufficient to facilitate clear and accurate information exchanges with customers
Proficient computer skills (MS Office, keyboarding speed and accuracy, internet-based research)

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the individual will be required to multitask. The employee will also be required to speak, listen, read, and use a computer simultaneously during their scheduled shift. Individuals will be required to be mobile throughout the building.

WORK ENVIRONMENT

Individuals will be in a cubicle for most of their scheduled shift. Individuals are required to work well independently and as a member of a team. The tasks of the call center are repetitive in nature. The noise level is generally moderate. The work environment characteristics described are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

SECURITY

Many of the positions through the Business Services Division require a security clearance. Thus, the candidate/employee must pass and maintain appropriate security and background checks as required for each area and/or contract. The extent of the security and background check may vary by position. Employment may also be contingent upon successful security and background checks and may be run on an ad hoc basis. Required security and clearance checks will be completed at no financial cost to the candidate.

OTHER INFORMATION

This job description in no way states or implies all duties to be performed by the employee occupying this position. Employees will be required to follow any other job-related instructions and to perform other job-related duties requested by their supervisor in compliance with Federal and State Laws.

SPECIAL NOTES

These jobs are part of the AbilityOne program

PECKHAM IS AN EQUAL OPPORTUNITY EMPLOYER

EEO/AA Employer/Vet/Disabled. Peckham provides equal opportunities and does not unlawfully discriminate on the basis of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, height, weight, marital status, veteran status, or any other protected characteristic protected by applicable federal, state, or local law.

REASONABLE ACCOMMODATION FOR APPLYING NOTICE

Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. If you require assistance or a reasonable accommodation to complete any part of your application please:

Email us at
jobs@peckham.org
Call us at (517) 316-4000
Visit us at: 3510 Capital City BLVD, Lansing, MI 48906 (M-F 8am - 4pm)

Examples of reasonable accommodations may include making a change to the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.

Business Line:

Contact Center Solutions

Location:

Battle Creek, MI

Worker Sub-Type:

Team Member

Apply Now

full time jobs in kalamazoo, mi

Logistical Support Customer Service Representative

Bilingual Medical Coordinator

Experienced Competitive Gymnast or Women's Competitive Gymnastics Coach

Bilingual Clinician

Spanish Speaking Logistical Support CSR

Registered Dental Hygienist

General Dentist - $50K Sign on Bonus

Diesel Technician/Mechanic

Student Services Assistant

Asset Protection Investigator

Office Operations Assistant

Production Technician - Night Shift

Optometrist

House Cleaner (Full Time) M-F 9a-5p

Material Handler - 2nd Shift

Director of Nursing (DON)

Apartment Leasing Agent

Payroll Specialist

Master Diesel Technician - 2nd Shift (4 days 10hrs per day)(Mon - Thurs)

Nurse Aide Training

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