20 Best customer service representative jobs (Hiring Now!)

Logistical Support Customer Service Representative
Peckham —Battle Creek, MI
Provide superior customer service by answering incoming calls in a timely manner. Handle inquiries and requests in a courteous and professional manner,…
$17.20 an hour
CSR - Customer Service Representative
Epec, LLC —New Bedford, MA
You will be required to learn to use our quoting software, navigate through our ERP system, work directly with our outside sales team, and handle incoming…
$17 - $19 an hour
Quick Apply
11h
Autocad Mechanical Draftsman / Parts & Customer Service
Gillette Generators —Elkhart, IN
Administration of incoming parts calls as well as facilitating customer service inquiries. Creating and modifying mechanical drawings.
Estimated: $33.7K - $42.7K a year
Quick Apply
Remote Call Center Representative
Conduent Commercial Solutions, LLC —Indiana
You manage a steady volume of incoming calls from customers while navigating multiple systems. For the typing test and assessment, you will need to have access…
$16 an hour
1h
Customer Service and Sales Representative
Bill Graves State Farm —Hot Springs, SD
Successful candidate will be professional, friendly and possess a strong work ethic; candidate will be required to pass a financial and criminal background…
$25,000 - $35,000 a year
Quick Apply
Remote Call Center Associate
Conduent Commercial Solutions, LLC —Louisiana
You manage a steady, high volume of incoming calls from customers. We’re looking for people with a passion for helping others, who are naturally empathetic and…
$16 an hour
1h
Spanish Speaking Logistical Support CSR
Peckham —Battle Creek, MI
Provide superior customer service by answering incoming calls in a timely manner. Handle inquiries and requests in a courteous and professional manner,…
$17.20 an hour
Seasonal Call Center Agent (Energy & Utilities)
PS2G —Remote
Answer inbound calls promptly and professionally, addressing customer questions and concerns about billing, service outages, energy usage, payment options, and…
Estimated: $31.7K - $40.1K a year
Quick Apply
2h
CSR - Customer Service Representative
Golden Rule Insurance Agency —Osage Beach, MO
Help field calls from clients for new business by gathering basic info, getting payroll/sales etc…Get leads to producers if applicable.*.
From $123 a day
Quick Apply
Customer Service - Retail Operations Coordinator
The Wellsville Group dba Ashley HomeStore —Batavia, NY
Review guest accounts for payment breakdowns & service resolutions. Ability to define problems, collect data, establish facts & draw valid, actionable…
$16 - $17 an hour
Quick Apply
Order Entry Specialist (Customer Service)
Reading Truck —Reading, PA
Minimum of 3 years of order entry experience – manufacturing environment preferred. The Order Entry Specialist (Customer Service) works directly with external…
Estimated: $37.4K - $47.3K a year
Quick Apply
Part-time, Bilingue, Presencial - Centro de Llamadas - Cataño
LinkActiv Group —Cataño, PR
Meeting the objectives of the customer service team and the number of calls handled. Provide an excellent experience to all customers through calls, chat, email…
$10 an hour
Quick Apply
Customer Service Representative
Pella Windows & Doors, Montana —Missoula, MT
Complete notification cards to customers with time/date of appointment, and place calls to customers after event is completed to determine service level…
$16 - $18 an hour
Quick Apply
Resupply Customer Service Agent
ACU-Serve Corp —Arizona
Handle inbound and outbound calls in a fast-paced environment, utilizing telephony dialing system. We are seeking an energetic Customer Service Agent to work…
$16 - $17 an hour
Quick Apply
2d
Business and Customer Service Coordinator
Custom Window Coverings, Limited —Santa Fe, NM
Additionally, the role involves managing large volumes of incoming calls, generating sales leads, and achieving high customer satisfaction through effective…
From $17 an hour
Quick Apply
Customer Service Representative - Nantucket
Hingham Institution for Savings —Nantucket, MA
Manage incoming calls from customers regarding account status - handle complaints, provide appropriate solutions and alternatives, and follow up to ensure…
Estimated: $39K - $49.3K a year
6d
Customer Service Representative
Insurance Service Centers of Southeast Kentucky Inc —Corbin, KY
Previous experience in customer service or a related field is preferred. Perform data entry tasks accurately and efficiently.
From $13.50 an hour
Quick Apply
8h
Hospital Representative
Daniels Health —Pennsylvania
Delivering an integral service to healthcare, this is a hands-on field service role carried out within a hospital setting and will include heavy lifting from…
$21 an hour
Quick Apply
2d
Senior Customer Service Specialist
WACA, Inc. —Dripping Springs, TX
The Senior Specialist - Service Department is a key role within our customer service team, responsible for managing customer interactions through various…
$20 - $28 an hour
Quick Apply
8d
Customer Service Rep
Communiboost —Greensboro, NC
Proficiency in using CRM software and other customer support tools to manage client interactions and track progress.
$17.27 - $25.80 an hour
Quick Apply

I want to receive the latest job alert for customer service representative

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Logistical Support Customer Service Representative

Peckham - Battle Creek, MI

Apply Now

Job Details

Full-time $17.20 an hour

Benefits

Health savings account
Health insurance
Dental insurance
Paid time off
Vision insurance
Opportunities for advancement
Life insurance

Qualifications

Spanish
Customer service
English
Research
Microsoft Office
Databases
High school diploma or GED
Computer skills
Communication skills

Full Job Description

All are encouraged to apply! Join Peckham - WORK. GROW. ADVANCE.

Peckham is a nonprofit vocational rehabilitation organization. We specialize in providing vocational rehabilitation and training opportunities for people with significant disabilities, and/or other barriers to employment. If you have a disability or other barrier to employment, please be sure to fully complete the ‘eligibility for services questionnaire’ to help us determine the best fit and necessary accommodations for your employment needs.

If you do NOT have a disability, please complete the entire application including the questionnaire. Being a person without a disability will not impact your eligibility to be hired for this position.

This specific job is open to all interested candidates, both people with and without disabilities.

Logistical Support Customer Service Representative - Peckham, Inc.

Sign-On Bonus!

Receive $300 after training!
90 days after training, you can also earn an additional $300 when you meet performance requirements!

JOIN THE PECKHAM TEAM!

Great Company Culture. Peckham was named #11 in the 2015 Fortune Magazine’s “Great Place to Work” for small and medium companies and has been certified as a Great Place to Work® company for six consecutive years!
Work Life Balance. At Peckham, we “embrace the ‘AND’”!
Rest & Relaxation. Receive 11 paid holidays per year, paid time off and sick time!
Health Benefits. Medical with HSA options, as well as dental, vision, and life insurance.
Career Development. Opportunities for professional advancement, including enhanced responsibility and increased pay.
Support & Understanding. Peckham provides all Team Members with on-the-job support.

IMPORTANT INFORMATION:

Wage: Start at $17.20/hour; $2/hour shift premium for Saturday & Sunday shifts and any hours worked between 6pm - 6am on weekdays; $4.57/hour for health and welfare benefits in addition to all wages
Location: IN PERSON ONLY; Battle Creek, MI (this is not a remote position)
Hours: Hiring for 2nd and 3rd shifts only (training on 1st shift)

SUMMARY

This is a phone-based customer service position supporting a government customer. Logistical Support Customer Service Representative (CSRs) in this position will be responsible for providing support through phone and email correspondence with customers. The activities associated with this position include identifying and prioritizing the customer’s request, documenting pertinent information, conducting research to provide resolution or escalation of the call if required. Additionally, the CSR will encounter the need to utilize problem solving skills and multiple databases with proprietary government Customer Interaction Center systems. Successful candidates will have a customer service orientation, be fast learners able to adapt to new information, problem solve and possess excellent research skills.

DUTIES AND RESPONSIBILITIES

Provide superior customer service by answering incoming calls in a timely manner.
Follow established policies and procedures to respond and route calls appropriately.
Gather information to determine customers’ needs; apply problem solving skills and resolve the inquiry/request effectively.
Log customer information into a database ensuring data entry is accurate and complete.
Access database per customer request for information; use critical thinking skills to perform research to find a solution for the customer’s need and/or concern.
Verify and record demographic data with caller and escalate customer issues as appropriate.
Provide clear and concise written responses to customer and vendor inquiries or escalate to the responsible resource for resolution.
Open non-call work tickets: review, work and close incoming workload in specified timeframe based on priority.
Maintain and improve quality results by adhering to standards and guidelines.
Handle inquiries and requests in a courteous and professional manner, including calls received in crisis situations.
Control the pace and flow of the inquiry/request and manage call time effectively.
Follow protocol and apply sensitivity and discretion in handling confidential information.
Utilize multiple software systems and operate within them to resolve simple to complex vendor questions.
Flexibility in work hours and shifts is required. This job is subject to a shift bid system based upon performance/merit and hours can change on a bi-yearly basis.
Accept other related jobs/duties as assigned.

MINIMUM QUALIFICATIONS

High School Diploma or equivalent
At least 18 years old
Proficient in the English language (written and verbal)
Bilingual Spanish positions - Proficient in the Spanish language (written and verbal)
U.S. Citizen
Ability to pass a thorough background check screening (credit and criminal history) to determine fitness for a federal security clearance
Oral and written communication skills sufficient to facilitate clear and accurate information exchanges with customers
Proficient computer skills (MS Office, keyboarding speed and accuracy, internet-based research)

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the individual will be required to multitask. The employee will also be required to speak, listen, read, and use a computer simultaneously during their scheduled shift. Individuals will be required to be mobile throughout the building.

WORK ENVIRONMENT

Individuals will be in a cubicle for most of their scheduled shift. Individuals are required to work well independently and as a member of a team. The tasks of the call center are repetitive in nature. The noise level is generally moderate. The work environment characteristics described are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

SECURITY

Many of the positions through the Business Services Division require a security clearance. Thus, the candidate/employee must pass and maintain appropriate security and background checks as required for each area and/or contract. The extent of the security and background check may vary by position. Employment may also be contingent upon successful security and background checks and may be run on an ad hoc basis. Required security and clearance checks will be completed at no financial cost to the candidate.

OTHER INFORMATION

This job description in no way states or implies all duties to be performed by the employee occupying this position. Employees will be required to follow any other job-related instructions and to perform other job-related duties requested by their supervisor in compliance with Federal and State Laws.

SPECIAL NOTES

These jobs are part of the AbilityOne program

PECKHAM IS AN EQUAL OPPORTUNITY EMPLOYER

EEO/AA Employer/Vet/Disabled. Peckham provides equal opportunities and does not unlawfully discriminate on the basis of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, height, weight, marital status, veteran status, or any other protected characteristic protected by applicable federal, state, or local law.

REASONABLE ACCOMMODATION FOR APPLYING NOTICE

Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. If you require assistance or a reasonable accommodation to complete any part of your application please:

Email us at
jobs@peckham.org
Call us at (517) 316-4000
Visit us at: 3510 Capital City BLVD, Lansing, MI 48906 (M-F 8am - 4pm)

Examples of reasonable accommodations may include making a change to the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.

Business Line:

Contact Center Solutions

Location:

Battle Creek, MI

Worker Sub-Type:

Team Member

Apply Now

customer service representative jobs

Logistical Support Customer Service Representative

CSR - Customer Service Representative

Autocad Mechanical Draftsman / Parts & Customer Service

Remote Call Center Representative

Customer Service and Sales Representative

Remote Call Center Associate

Spanish Speaking Logistical Support CSR

Seasonal Call Center Agent (Energy & Utilities)

CSR - Customer Service Representative

Customer Service - Retail Operations Coordinator

Order Entry Specialist (Customer Service)

Part-time, Bilingue, Presencial - Centro de Llamadas - Cataño

Customer Service Representative

Resupply Customer Service Agent

Business and Customer Service Coordinator

Customer Service Representative - Nantucket

Customer Service Representative

Hospital Representative

Senior Customer Service Specialist

Customer Service Rep

Job Seeker Tools

Employer Tools

Browse

Stay Connected