20 Best guest service agent jobs (Hiring Now!)

Front Desk Agent
Palisades Tahoe —Olympic Valley, CA
Greet each guest who enters the Lodging Reception Center, answer phone calls, answer all questions with accurate responses. Applicants must be 18 years of age.
$18.68 - $24.28 an hour
Guest Services Agent
ValorHospitality —Casper, WY
Handle guest registration, room assignments, provide quotes for room rates and up-sell the guest, accommodate special requests whenever possible, and collect…
Estimated: $25.7K - $32.5K a year
Guest Services Representative
Motel 6 —Kalispell, MT
Ultimately, you will manage guest services and our hotel’s image by answering guests’ requests and making sure our visitors are satisfied.
$15 - $18 an hour
Quick Apply
Guest Service Agent
MEA —Lamy, NM
Check guests in and out of the hotel in a confident, professional, and personalized manner. Be attentive to the entrance and aware of guests entering and…
From $20 an hour
Quick Apply
1d
Leasing Agent
The Apartment Store —State College, PA
Immediately answer incoming emails about apartments and respond in a timely fashion. Develop and maintain relationships with prospects and current resident…
$15 - $17 an hour
Quick Apply
Front Desk Agent
Weathervane Terrace Inn & Suites —Charlevoix, MI
Previous experience in a front desk or guest service role is preferred. Assist guests with inquiries and provide information about hotel services and amenities.
$15 - $17 an hour
Quick Apply
8d
Reservations Agent
Vunique Vacations —Sarasota, FL
Respond to inquiries for incoming and in-house guests in a timely manner – emails, text messages, phone calls, etc.
$23 an hour
Quick Apply
1d
Guest Services Representative
La Quinta Inn & Suites by Wyndham Yellowstone Airport —Belgrade, MT
Ultimately, you will manage guest services and our hotel’s image by answering guests’ requests and making sure our visitors are satisfied.
$20 - $21 an hour
Quick Apply
Front Desk Agent/Night Audit
Comfort Inn & Suites —Goodland, KS
Start every stay right by swiftly checking guests in and out - take IDs, hand out room keys, and control and release safety deposit boxes*.
$13 - $14 an hour
Quick Apply
1d
Front Desk Agent
The Surf Hotel —Buena Vista, CO
Respond promptly and professionally to all forms of communication, including phone calls, emails, and texts. Full-time employees receive one free room night and…
$18 - $20 an hour
Quick Apply
Call Center Reservation Agent
The Common Man —Plymouth, NH
We are dedicated to maintaining the highest standards of cleanliness, comfort, and customer service, ensuring each guest's stay is both unique and memorable.
$19 - $20 an hour
Quick Apply
22h
Hotel Guest Service Agent
HOTEL ZEPPELIN —San Francisco, CA
Operates the PBX equipment by accepting incoming calls, assisting outgoing calls, scheduling and setting wake-up calls and paging guests to provide guests with…
$30.16 an hour
Quick Apply
Guest Service Agent/Hotel Front Desk Agent
Tolovana Inn —Cannon Beach, OR
Communicate and coordinate with our housekeeping staff to ensure all guest rooms are clean, tidy and fully furnished to accommodate guests’ needs.
From $18 an hour
Quick Apply
Front Desk Agent
Manhattan Guam Inc dba Royal Orchid Hotel —Tamuning, GU
Answer phone calls and respond to guest inquiries in a timely manner. Previous experience in hotel management or front desk operations preferred.
$9.25 - $9.75 an hour
Quick Apply
Front Desk Associate
Bowman Lodge and Convention Center —Bowman, ND
Previous experience in front desk, hospitality management, or hotel management preferred. Operate the phone system and direct calls to the appropriate…
$15 - $18 an hour
Quick Apply
11d
Concierge - $25/hour
Salamander Hospitality, Llc —Aspen, CO
Register guests into the computer, verifying reservation, address, and credit information. Book reservations for those guests who approach the Front Desk.
$25 an hour
Quick Apply
4h
Reservations Agent
Omni Hotels & Resorts —Bretton Woods, NH
We are currently seeking a detail-oriented Reservations Agent to join our team and assist guests with their accommodation and dining needs.
Estimated: $29.4K - $37.2K a year
Guest Service Agent
Aloft by Marriott Miami-Aventura —Miami, FL
This position is responsible for processing check-ins/outs, securing payment, verifying and adjusting billing, and assisting guests with reservations and…
Estimated: $30K - $37.4K a year
Quick Apply
15h
Front Desk Agent
Indian Creek Lodge —Douglas City, CA
Assist guests with requests and provide information about hotel services and amenities. Answer phone calls and direct inquiries to the appropriate department.
$19.30 - $20.21 an hour
Quick Apply
10h
Front Desk Agent
Tivoli Lodge —Vail, CO
Has computer skills, ability to resolve guest issues and answer questions. The duties require checking in and checking out guests.
$23 an hour
Quick Apply

I want to receive the latest job alert for guest service agent

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Front Desk Agent

Palisades Tahoe - Olympic Valley, CA

Apply Now

Job Details

$18.68 - $24.28 an hour

Benefits

Employee assistance program
401(k) matching

Qualifications

Microsoft Word
Microsoft Excel
Resort
High school diploma or GED
Front desk
Computer skills
Guest services
1 year
Communication skills
Hotel experience

Full Job Description

Seasonal (Seasonal)

About Palisades Tahoe

Palisades Tahoe is the largest ski resort in the Lake Tahoe region, boasting 6,000 skiable acres across eight peaks. The more than 70-year-old resort celebrates a rich history as the host of the 1960 Winter Olympics, the Spring Skiing Capital, and home mountain to dozens of Olympic and World Cup athletes across multiple snow sports. With an average annual snowfall of 400 inches, Palisades Tahoe frequently operates the longest ski and snowboard season in Lake Tahoe. The European-inspired Village at Palisades Tahoe offers year-round events and over 50 bars, restaurants, and boutiques, many of which are locally owned and operated. Palisades Tahoe is on the Ikon Pass, which offers access to 47 international ski destinations. In 2021 the resort changed its name, trading in a harmful slur for a name that better reflects its values and legacy. Visit the Palisades Tahoe website or call 1.800.403.0206 to learn more. You can also visit us on Instagram, Twitter, Facebook, and Vimeo.

A Great Job and Benefits to Match:

Free skiing + riding privileges to 17 iconic resorts including Palisades Tahoe, Mammoth Mountain, Steamboat, Solitude and more!
401(k) plan with generous company match
Free lift tickets, plus 50% off lift tickets
25%-50% discount at Food & Beverage locations at Palisades Tahoe
30% discount at Palisades Tahoe operated retail stores, including The North Face, Oakley and more
Employee Assistance Program (EAP)

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.

Job Summary: Welcomes guests to the resort and provide assistance with all aspects of lodging accommodations. Meets the needs of guests staying at The Village.

Applicants must be 18 years of age.

Essential Job Responsibilities/Duties/Tasks include the following; other duties may be assigned:

Greet each guest who enters the Lodging Reception Center, answer phone calls, answer all questions with accurate responses.
Book reservations, respond to emails and electronic reservations, check in new guests, check out guests, and provide any necessary services to ensure a customer's satisfaction.
Review lodging transactions daily to ensure that accurate and timely revenues and expenses are recorded.
Responsible for setting up all aspects of the Front Desk for Night Auditors. Pass along all important issues to other front desk employees during shift changes.
Aid guests with questions that involve calling businesses, i.e. taxi, theater, airlines, car rentals.
Use computer system to perform all check-in and check-out functions
Participates in the sales culture of the front desk by booking walk-ins, upselling reservations, and taking advantage of any promotional products offered at the front desk.
Accountable for monies recieved at Front Desk and responsible for turning in all monies to accounting.
Use computer systems to prepare and send backup to credit card company.
Run all necessary reports and programs to ensure a successful end of day.
Maintain a guest friendly atmosphere with music and a neat work environment
Utilize checklists to ensure that all job functions are completed
Follow procedures and coordinates efforts with Security during any emergency (Power outage, fire, etc.)
Maintain a neat and professional appearance; must wear proper uniform while on duty.
Assist new employees in learning job functions.

Competencies and Job Requirements:

Required:

Good computer skills, proficient in Microsoft word and excel
Able to work with little or no supervision
Able to maintain the highest levels of professionalism and work well under stressful situations.
Effective communication skills, oral & written
Strong sense of customer service & safety awareness
Able to understand and follow verbal and written instructions.
Have a neat & clean appearance in compliance with the company grooming standards
Punctual, able to report at scheduled start time
Work well as part of a team.

Education and Experience:

Required:

High School Diploma or GED One year experience in a guest service position

Preferred

College degree Experience working at a hotel/resort Front Desk.

Physical Requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to walk, talk, see, and hear. Must be capable of walking or standing 90% or more of a normal 8 hour work shift. Must be capable of frequently carrying, lifting. pushing or pulling up to 25lbs. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perceptions and the ability to adjust focus.

Hourly:

The base hourly pay range below represents the low and high end of the Palisades Tahoe Resort, LLC's hourly pay range for this position. Actual pay will vary and may be above or below the range based on various factors including but not limited to experience, education, training, location, merit system, quantity or quality of production, responsibilities, and regular and/or necessary travel. The range listed is just one component of Palisades Tahoe Resort, LLC's total compensation package for employees. Other rewards may include short-term and long-term incentives and many region-specific benefits.

Base hourly pay range: $18.68 - $24.28 per hour

Working Conditions:

Indoor/Outdoor: While performing the duties of this job, the employee will be exposed to an indoor working environment

Hazardous Materials/Noise: The noise level in the work place is usually low.

Equipment Used in Job: None

Chart: Physical Requirements

For information on Alterra Mountain Company's Social Responsibility work including our Diversity, Equity, & Inclusion actions, please see our webpage at www.alterramtnco.com/social-responsibility. Among other resources, Alterra has Employee Resource Groups to support the BIPOC (Black, Indigenous, and people of color), disability, LGBTQIA2S+, and women communities within our workforce.

Apply Now

guest service agent jobs

Front Desk Agent

Guest Services Agent

Guest Services Representative

Guest Service Agent

Leasing Agent

Front Desk Agent

Reservations Agent

Guest Services Representative

Front Desk Agent/Night Audit

Front Desk Agent

Call Center Reservation Agent

Hotel Guest Service Agent

Guest Service Agent/Hotel Front Desk Agent

Front Desk Agent

Front Desk Associate

Concierge - $25/hour

Reservations Agent

Guest Service Agent

Front Desk Agent

Front Desk Agent

Job Seeker Tools

Employer Tools

Browse

Stay Connected