Location : Atlanta GA 30313 (Part-Time; 28 hours/week)
Duration : 3+ Months Contract
Shift : 09:00 am – 09:00 pm (It could be 09:00 am – 06:00 pm or 01:00 pm – 09:00 pm; will be decided by manager)
Pay Rate : $13.50/hr.
Job Description
Responsibilities
- Provides exemplary guest service to all internal and external guests of Cafe while performing the following activities: selling food/beverage, restocking/replenishing stations and delivering supplies, making public announcements, assisting guests with special accommodations, and cleaning prep tables/work areas.
- Acts as a Brand Ambassador by consistently modeling and upholding company’s core values while driving brand awareness and encouraging lasting customer relationships.
- Operates Point of Sale system, reconciles cash transactions, meets sales goals (Upsells and additional add-ons), and handles sensitive information with care such as Allergies and Credit Card Numbers.
- Evacuates guests throughout the building in an emergency and assists those needing special assistance when appropriate.
- Adheres to Company policies regarding timeliness, attendance and time clock procedures.
- Maintains specified appearance standards for Front of House presentation.
- Maintains a positive attitude and welcoming demeanor while in the presence of guests and ambassadors.
- Monitors guests and surrounding areas for potential safety concerns or hazards and adheres to company’s safety procedures.
- Works quickly as a team to help maintain the cleanliness of prep stations/work areas and guest tables.
- Interacts with guests with differing abilities in a respectful and appropriate manner, enforcing inclusion training provided by company.
- Handles guest situations in a professional, quick, thorough, and respectful manner.
- Completes all required training as assigned regarding Life Safety, Evacuation, PCI Compliance, and ADA.
- Handles cash and credit transactions successfully in a fast-paced environment.
- Other duties as assigned by Leadership Team.
Physical Requirements:
- Continuous walking and/or standing for prolonged periods of time (6-8 hours).
- Ability to climb/navigate multiple levels of the building via stairs or elevator.
- Continuous exposure to outside temperatures including extreme heat or cold.
- Ability to reach over head to lift objects up to 20 pounds.
- Ability to push and pull objects up to 50 pounds.
- Ability to navigate through dark and work in enclosed spaces.
- Ability to work in noisy, crowded and tight spaces.
Education & Experience Requirements:
- High school diploma or equivalent
- One year experience in the hospitality industry, or customer service.
- Strong verbal and presentation skills, multi-lingual skills a plus.
- Proven ability to adapt to change, work effectively under pressure, and produce accurate results in a fast-paced environment.
Job Type: Part-time
Pay: $13.50 per hour
Expected hours: 28 per week
Benefits:
Shift:
- Day shift
- Evening shift
- Morning shift
Weekly day range:
Work Location: In person