Carolina Trust FCU is looking for a Floating MSR I (Teller) housed out of our main 21st Ave. branch located in Myrtle Beach.
Job Purpose: Responsible for providing a variety of paying and receiving functions, including processing deposits, withdrawals, loan payments, cashiers’ checks, money orders, and cash advances. Balances each day's transactions and verifies cash totals. Performs specific assigned side jobs and assists other Tellers with a variety of duties as required. Ensures members are promptly and professionally served.
- This position will travel to other branches as needed.
Duties and Responsibilities Include but are not Limited to:
- Represents the Company in a courteous and professional manner.
- Receives deposits and loan payments in person or by mail.
- Processes transfers, cash advances, cashiers’ checks, money orders, and similar transactions.
- Disburses cash or check withdrawals.
- Process assigned cash and transactions and balances at end of day.
- Verifies transactions. Monitors deposit amounts and examines documents for endorsement and negotiability. Detects and resolves discrepancies promptly.
- Comply with the Courtesy Coverage program by following all written procedures set forth by CU management including the knowledge of the program and the ability to communicate the program to members.
- Ensures members' requests, questions and complaints are promptly resolved.
- Operates online teller terminal. Provides in person, by telephone, or by mail, information that members may authorize concerning their account status.
- Receives and processes new member accounts and changes to existing accounts.
- Receives and processes changes of name, addresses, and other account information as needed.
- Maintains safety and privacy of member account information.
- Ensures the Company's quality reputation is maintained and projected.
- Assists area personnel to ensure a “team effort” and prompt service for members as required.
- Keeps supervisor informed of area activities and of any significant problems or concerns.
- Completes required reports and records accurately and promptly.
- Attends meetings as required.
- Performs drive-up teller and night drop functions as assigned.
- Cross sells products/services.
- Ensures work area is clean, secure, and well maintained.
- Performs related clerical duties as required.
- Teller functions are efficiently, effectively, and accurately performed in accordance with established policies, standards, and security procedures.
- Money is balanced and any discrepancies promptly resolved. A balancing record that meets established standards is maintained.
- Good business relations exist with members. Members' problems or questions are courteously and promptly resolved.
- Good working relationships and coordination exist with area personnel and with management. Assistance is provided to other Tellers and staff as needed. Supervisors are appropriately informed of area activities.
- Required reports and records are accurate, complete, and timely.
- Maintain and convey the company's professional reputation.
Education/Certification: High school graduate or equivalent
Pay: $16.05 (Hourly)
Benefits:
- 401K
- 401K Matching
- Health, Dental, & Vision Insurance
- Life Insurance
- Employee Assistance Program
- Tuition Reimbursement
- Paid Time Off