**Job Overview:**
We are seeking a dedicated Front Desk Assistant to join our team at a thriving dental clinic. The ideal candidate will be responsible for assist in overseeing the daily operations of the front desk, ensuring smooth patient flow, and providing exceptional customer service.
**Duties:**
Duties for this front desk position include, but are not limited to:
- Maintaining doctor's and hygiene department schedule according to office protocols.
- Making daily hygiene recare calls
- Treatment plan presentation
- Knowledgeable with billing and coding and insurance terminology and insurance verification.
- Must utilize our in-office and third party financial arrangements to facilitate treatment case acceptance.
- Must have an overall understanding of how financial productivity affects the business as a whole. Understand basic math and know how to calculate patient out of pocket amounts when needed.
- Assist in administrative support tasks as needed, such as processing insurance claims.
- Must utilize strong communication skills and have the ability to explain treatment options and educate the patient on various dental procedures. Such as, crowns, bridges, fillings, periodontal treatment, implant treatment and other various general dentistry procedures
- Must have the ability to demonstrate confidence and great verbiage when collecting balances, daily over the counter collections and setting up financial arrangements.
- Ability to maintain great patient rapport, patient follow-up and maintain professionalism
- Ability to multi-task and work in a fast-paced environment
REQUIREMENTS:
- 2 years of recent dental experience preferred
- Knowledgeable with Dental/Medical terminology and Insurance Terminology
- Bilingual in English and Spanish a PLUS!
- Experience in Dental Assisting a PLUS!
Pay is COMPETITIVE, depending on experience. Working interviews are required as part of the interviewing process for this position.
Join our team as a Front Desk Assistant and play a crucial role in providing top-notch service to our patients while contributing to the success of our clinic. Apply now to be part of a dynamic healthcare environment where your skills will be valued and developed.
Job Type: Full-time
Pay: $13.69 - $15.20 per hour
Expected hours: 36 – 40 per week
Benefits:
- Health insurance
- Paid time off
Healthcare setting:
Schedule:
Experience:
- Dental office: 1 year (Preferred)
- Dental terminology: 1 year (Preferred)
- Computer skills: 1 year (Preferred)
Work Location: In person