Our well-established Cardiology office in beautiful downtown Mount Dora is seeking a full-time front office assistant. We are looking for a professional who treats others as they would like to be treated and who understands the value of compassionate service. Multi-tasking abilities are required. The ideal candidate will always make eye contact with the patient while speaking with them and provide personalized service. Drug-free workplace.
Perks:
- No weekends or usual holidays
- Great opportunity to enhance patient quality of life
- Compensation dependent upon experience
- We are a drug-free workplace
- Great benefits
Qualifications:
- Minimum one-year experience in a physician practice front office preferred
- Strong organizational skills
- Attention to detail
- Trustworthy, honest and kind
- Strong work ethic
- Flexible
- Loyal
Knowledge and Skills:
- Ability to work in harmony with patients, providers and other staff
- Familiarity with Greenway Intergy a plus
- Ability to handle a fast-paced environment and prioritize tasks based upon importance
- Excellent communication and problem-solving skills
Responsibilities:
- Answer multi-line phones and either direct the caller to the appropriate party or handle the caller’s needs yourself
- Greet patients upon arrival, sign them in and obtain insurance information and any other necessary data
- Provide patients with intake and new patient forms as well as copies of our office policies and legally required documents
- Process payments from patients for co-pays and uninsured visits
- Referrals and authorizations
- Schedule appointments for new and recurring patients based on Physician and PA/NP availability
- Maintain hard copy patient records as well as the files stored in our EHR
- Call patients to remind them of upcoming appointments and to help them schedule testing for off-site services
- Provide patients with support and guidance as needed
- Additional duties as requested
Education:
High school diploma/GED preferred
Job Type: Full-time
Pay: $14.00 - $16.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- No weekends
Education:
- High school or equivalent (Preferred)
Experience:
- Medical Front Office: 1 year (Preferred)
Ability to Commute:
- Mount Dora, FL (Preferred)
Work Location: In person