Join Our Dynamic and Supportive Team!
Customer Service Representative
Are you seeking a fulfilling career with a well-established and growing chimney service company? We are looking for a dedicated and enthusiastic Customer Service Representative to join our team!
Why You'll Love Working With Us:
- Supportive Team Culture: We pride ourselves on fostering a positive environment where team players with integrity and a great attitude thrive.
- Comprehensive Benefits: We offer excellent medical, dental, life, and vision insurance, a 401K plan, paid time off, and paid holidays.
- Work-Life Balance: Enjoy a schedule with no on-call shifts, nights or weekend work required!
- Career Advancement: Take advantage of ongoing training and opportunities for career growth.
Who We're Looking For:
- Excellent Communicators: Strong communication and customer service skills are essential.
- Detail-Oriented Professionals: Attention to detail is crucial in this role.
- Professional Image: Maintain a professional demeanor and use company-prepared scripts during service calls.
- Multitaskers: Capable of handling inbound and outbound calls, scheduling inquiries from various platforms (website, Angi's List, etc.), and performing data entry.
Your Key Responsibilities:
- Call Management: Efficiently manage both inbound and outbound calls.
- Scheduling: Coordinate inquiries from various platforms and schedule appointments.
- Dispatching: Oversee daily routing and dispatch services.
- Data Entry: Ensure accurate record-keeping and data entry tasks.
Benefits We Offer:
- Paid Time Off
- Paid Holidays
- Monday – Friday Days
- No on-call duties, nights or weekend shifts
- Medical, Dental, Life, and Vision Insurance
- 401K Plan
- On the job training and growth opportunities
If you are ready to bring your skills to a positive and supportive workplace, apply today and become a member of our team!
Job Type: Full-time
Pay: $18.00 - $20.00 per hour
Expected hours: 32 – 40 per week
Benefits:
- 401(k) matching
- Dental insurance
- Health insurance
- On-the-job training
- Paid time off
- Vision insurance
Shift:
Weekly day range:
- Monday to Friday
- No weekends
Work setting:
Ability to Relocate:
- Spring Lake Park, MN 55432: Relocate before starting work (Required)
Work Location: In person