3 Easy Steps To Get Started
*Step 1: Complete application at www.teamphca.com/careers
*Step 2: Complete a video interview at https://myint.video/ahCo-PbNVQ
*Step 3: Send an email to recruit@phcacares.com upon completion of both steps
Job Title: Administrative Recruitment, HR, & Case Management
Reports to: Upline
Direct Reports: DSP Leads, DSPs, Virtual Assistants
FLSA Status: Exempt
Last Revised: February 15, 2021
Availability: You must have open availability - Our shift starts as early as 8:00AM and can last throughout the evening. Must have open availability on the weekends. If you have a hard stop time or a second job, this position may not be for you. However, if you are hard-working, can motivate a team, lead and produce results, this position is for you.
Location: Hybrid (A Laptop is required not a Chromebook ) Office, Home and Client Visits
Summary: The Administrative Floater role is to ensure continuity of care for the consumers. The HRC will be responsible for executing the growth action plan, enter administrative data into the system, training, recruiting/onboarding, scheduling and ensure that all individuals receive the necessary supports and services they require and desire while apart of the agency’s program. You must be familiar with Charting the LifeCourse, In-Home and Community Supports, Community Participation Supports, Companion and Job Supports, along with their codes. You must also have the ability to convert units and hours for budgeting. In addition, the Program Manager will be responsible for:
To understand and execute the vetting referral supports.
Case Management
- Completing reports and project management
- Make Community visits
- Scheduling appropriate employees to meet home care needs
- Determining Caregiver’s availability and schedules.
- Coordinating Caregiver’s schedules
- Works with consumer, family and caregiver to develop an Individual Service Plan, making use of supervision and consultation with other disciplines as necessary.
- Confirming Caregiver’s assignments.
- Receiving and coordinating home care service requests appropriately.
- Assisting the manager with general clerical tasks.
- Assisting HR, Recruitment and Case management
- Respecting the individual's rights and responsibilities.
- Proactively communicating with the client’s, caregivers and all those involved in the client’s care; following up on all telephone calls/inquiries.
- Handling complaints and incidents properly, and appropriately following up through resolution.
- Maintaining client confidentiality
- Check-ins with staff
- Ensure company policies
- Become proficient with all necessary software for answering clock in and clock out questions
- Retention with clients and staff
- Develop Activities Resources
- Follow-up with family members to first day and week updates
- Review of Progress Notes
- Follow-up to ensure that we obtain staff and family credentials
Training Implementation
- Onboarding
- ODP Record/Exclusion List
- Weekly Reports
- Sourcing
- Interviewing
- JazzHR
- Recruiting Training
- Time Exceptions
- Training of weekly Information Sessions
- Ensuring that we have staff identified and requirements completed at least two weeks before start date
- Provide supports with staff on-boarding
- Provide supports for on-boarding to access ClearCare & Paychex for new employees, reviewing notes, entering ISP information into ClearCare mobile app
- Creating activity calendars
- Conducting background checks
- Post Requisitions / Job Postings
- Participate in Human Resource related issues including disciplines, write ups
- Take and make both inbound and outbound calls
- Ensure staff provides all clearances, completes all tests and training, complete 8850
Home Visits (Key Responsibilities)
- Client Assessment: Conduct thorough assessments during home visits to understand the client's physical, emotional, and social needs. Evaluate the client's home environment for safety and accessibility. Care Planning: Develop comprehensive care plans based on the assessment, outlining specific goals and interventions to address the client's needs. Collaborate with healthcare professionals and family members to create a holistic care approach.
- Client Support: Provide ongoing support to clients and their families, ensuring their concerns and preferences are addressed promptly. Act as the primary point of contact for clients, advocating for their needs within the organization. Coordination of Services: Coordinate various services such as medical appointments, therapy sessions, and social activities, ensuring seamless delivery of care. Collaborate with external healthcare providers and community resources to enhance the client's overall well-being.
- Documentation and Reporting: Maintain accurate and detailed records of client visits, assessments, and care plans. Generate regular reports for management, highlighting client progress and any necessary adjustments to the care plan. Quality Assurance: Ensure compliance with industry regulations, company policies, and ethical standards in client management. Participate in continuous quality improvement initiatives to enhance the effectiveness of client care services
Other Duties May be Assigned
www.teamphca.com
TeamPHCA is an Equal Opportunity Employer. TeamPHCA a.k.a. PHCA does not discriminate against any person on the basis of race, color, religion, sex, national origins, ancestry, disability, age or sexual orientation in admission, treatment, or participation in its programs, services and activities, or in employment.
Job Type: Full-time
Pay: $36,000.00 - $50,000.00 per year
Schedule:
Experience:
- Recruiting: 1 year (Preferred)
- Case management: 1 year (Preferred)
- Training: 1 year (Preferred)
- Commuting in the Community: 1 year (Preferred)
- Home Visits: 1 year (Preferred)
- Reports: 1 year (Preferred)
- Managing Case Loads: 1 year (Preferred)
- Clients Success: 1 year (Preferred)
- Delegating Tasks: 1 year (Preferred)
- Multi-tasking and Deadline Completing Task Timing: 1 year (Preferred)
Language:
Work Location: In person