As a Client Advisor-Hybrid, Concierge Associate you will dedicate approximately half of your schedule focused on Client Advisor responsibilities and the other half focused on Concierge hosting responsibilities.
You will be an ambassador of the Brand, ensuring that following is achieved and/or exceeded in the daily execution of your role. The Client Advisor/Concierge Hybrid will ensure every Client is treated according to the Louis Vuitton promise to build a genuine relationship and cherish the Client’s time spent at the Maison while making sure that each Client is greeted with the highest degree of courtesy and integrity, partnering with the Client Experience team and collaborate with the store team at large to build a seamless client experience and maintaining daily calendar of client appointments and on-going events in-store. The Client Advisor/Concierge Hybrid will proactively reach out to Clients to achieve individual and team goals, secure back-of-house efficiency, and support the business strategy and contribute to enhancing the Client Experience in store.
Essential duties and responsibilities of a Client Advisor include:
- Achieve individual and team objectives and sales goals
- Learn and master Brand and product knowledge
- Advise clients across the Brand and all product categories
- Leverage clienteling tools to develop long term relationships
Essential duties and responsibilities of a Concierge include:
- Building a genuine relationship with the Client by determining the Client’s needs and offering direction to appropriate departments and Universes.
- Be the client’s first point of contact within the store and set the tone for the client’s experience while they are with us.
The appointed candidate will be offered an hourly rate within the range of USD $24-28 plus the opportunity for commission, various paid time off programs*, two retirement plans both with employer contributions*, and employee discount/perks. *pending hours worked.