Customer Service Representative
Express Employment Professionals is hiring for a Customer Service Representative in Dieterich, IL. The Customer Service Representative position is a full time, permanent position with pay range of $21.00-23.00/hr (depending on experience and skills). The Customer Service Representative position is a full-time, long-term opportunity (not temporary) in Effingham, IL.
Customer Service Representative Job Requirement:
- Responsible for handling customer interaction, via phone, email, or in-person providing timely and accurate information regarding customer rates, usage, and service.
- Assist in setting up new accounts for customers.
- Resolve customer issues and discrepancies in a timely and professional manner.
- Process, investigate, and resolve billing and payment issues for customers.
- Provide information and account maintenance for customers.
Customer Service Representative Skills:
- Previous experience in a professional customer service role or office.
- Strong phone and verbal communication skills along with active listening and accurate documentation.
- Great computer knowledge and experience.
- Ability to multi-task, set priorities and manage time effectively.
- Team player, willingness to learn, and a passion for excellence.
Express Employment Professionals offers a full benefits package to all our associates.
OUR MEDICAL PLAN INCLUDES:
Doctor, hospital, and prescription benefits
Preventative wellness benefits
No co-pays or deductibles
No pre-existing conditions
PPO network discounts
OUR ASSOCIATES HAVE ACCESS TO:
Dental, life, and vision insurance
401(k) retirement plan
Holiday pay
Confidential Interviews/Never a Fee
Job Type: Full-time
Pay: $21.00 - $23.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Experience level:
Shift:
Weekly day range:
Work setting:
Work Location: In person