Registered Medical Assistant/LPN - Dermatology
Ozark Dermatology is seeking a positive, skilled, highly motivated and compassionate individual to join our care team as an MA/LPN. This individual will be a dynamic team player, dedicated to supporting the organizational culture and promoting high-quality, patient-centric results. The individual will work to develop and maximize their talents and abilities.
WHY OZARK DERMATOLOGY CLINIC
Our Vision For Care. To us, it is not just a job - it is a calling. At Ozark Dermatology, our goal is to treat our patients like friends and family. Our providers and clinic staff have been called to serve our community and we do so with care that is intentional, kind, and unhurried. Never complacent, we commit to delivering healthcare that is on the leading edge. To achieve this, we utilize a creative, collaborative, and problem-solving approach that honors the privilege it is the care for you and your loved ones.
We hope to make each person we see a lifelong patient who is excited to recommend our clinic team.
Working together To Exceed Expectations. We recognize that the strength of our clinic is the quality of our personnel. We are committed to continuing education and development of each member of our team to ensure we provide high quality, compassionate care from arrival to departure.
Teaching Our Skills To The Next Generation. Our medical professionals and supporting staff share a commitment to education. Since 1991, we have trained resident physicians, medical students, physician assistant students, and our staff within a clinical environment of integrity, camaraderie, and optimistic intellectual exchange.
Our work environment will be transparent and authentic. The culture for our work family will be one of mutual respect between employer and employees built on trust, goodwill and open communication. Employers and employees respect feedback and will take appropriate action, as many times as needed, to keep our clinic team on the right course. We will start each day with a smile and a “good morning" to each other and each patient. Before we conclude each day, we will ask our team members if they need help and we will thank them for help given.
Our Culture
Detail-oriented -- quality and precision-focused
Team-oriented -- cooperative and collaborative
People-oriented -- supportive and fairness-focused
About the Position
This position is a critical member of the patient care team. The position performs clinical tasks and procedures to support the delivery of care. We are looking to hire a friendly and reliable team player with great interpersonal skills as an MA/LPN. We offer an encouraging team environment with the opportunity to obtain valuable skills and knowledge in a medical setting. Ideal candidates will possess the following skills and credentials:
Interpersonal Skills: Development and maintenance of effective relationships with medical staff, employees, patients and the public. Effective communication, both written and verbal. Poise and professionalism in urgent situations.
Critical Thinking: Planning and organizational work effort (both short and long-term). Problem-solving and decision-making.
Education: Registered Medical Assistant (RMA) certificate, Licensed Practical Nurse (LPN) degree required
Experience: 1 or more years of dermatology clinic experience optimal but not required
Other skills that support your success
- Proficiency in written and oral communication
- Ability to read, understand and follow written and oral instructions
- Experience using an EMR/EHR system
- Working knowledge of medical terminology
- Ability to maintain and comply with patient confidentiality and integrity on all patient matters.
- Excellent customer service and phone etiquette
What you will do
Patient Care
- Prepares the necessary information (i.e. lab and procedural results), equipment and supplies for exam.
- Assists physicians and mid-level providers with procedure set-ups, patient procedures and examinations.
- Performs patient care, including vital signs, weights, rooming, assisting with procedures, medication administration (local anesthesia) and other medication injections and other necessary tests.
- Processes requests for prescription refills according to established practice.
- As required, performs waived testing (urine dipstick, urine pregnancy test).
- Collects and sends specimens to appropriate labs for testing per protocol.
- Assists the physician with maintaining preventive health measures for patients.
- Promptly and accurately reports and refers patient’s concerns and symptoms, reactions, changes (appropriate to age) to licensed clinic personnel.
Scheduling
- Assists with schedules and edits and maintains patient physician appointments for new and returning patients, using the scheduling system.
- Schedule dermatology appointments.
The Patient’s Healthcare Experience
- Maintains clean and orderly exam rooms, hallways and work areas.
- Effectively responds to inquiries from patients, their relatives and/or referring physicians on services and provides accurate information in a timely fashion.
- Provides information, referrals and customer/patient service
- Acts as a patient advocate, coordinator and liaison for Ozark Dermatology in working with the community.
- Acts as non-clinical liaison/concierge/navigator for the referred patients in any way the patient needs before, during or after an encounter with a provider at Ozark Dermatology.
Benefits (waiting period may apply):
- Health insurance, Dental insurance, Vision insurance, 401K, PTO
Schedule:
- Monday to Friday, full-time
Salary
- Compensation commensurate with experience
Ozark Dermatology Clinic is an equal opportunity employer.
Work Remotely
Job Type: Full-time
Pay: $16.00 - $25.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee assistance program
- Health insurance
- Health savings account
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Ability to commute/relocate:
- Bentonville, AR 72712: Reliably commute or planning to relocate before starting work (Preferred)
Education:
- High school or equivalent (Required)
Work Location: In person