Job Title: Plumbing Technician
Job Description: The Plumbing Technician will be responsible for providing high-quality plumbing services to residential customers. The Plumbing Technician will work closely with customers to diagnose and repair plumbing issues, install new plumbing systems, and provide preventative maintenance services.
Responsibilities:
- Diagnose and repair plumbing issues, including leaks, clogs, and broken pipes
- Install new plumbing systems, including pipes, fixtures, and appliances
- Provide preventative maintenance services to ensure the longevity of plumbing systems
- Communicate with customers to explain plumbing issues and provide recommendations for repairs or replacements
- Maintain accurate records of all work performed and materials used
- Adhere to all safety protocols and regulations
- Provide exceptional customer service at all times
Requirements:
- High school diploma or equivalent
- Completion of a plumbing apprenticeship program or equivalent experience
- Valid plumbing license
- Strong knowledge of plumbing systems and equipment
- Excellent communication and customer service skills
- Ability to work independently and as part of a team
- Strong problem-solving skills and attention to detail
- Ability to lift heavy objects and work in tight spaces
Demonstrating Higher Level of Customer Service:
The Plumbing Technician will be expected to provide exceptional customer service at all times. This includes:
- Arriving on time for appointments and communicating any delays or changes in schedule
- Listening to customers' concerns and addressing them in a professional and respectful manner
- Providing clear explanations of plumbing issues and repair options
- Offering recommendations for preventative maintenance to help customers avoid future plumbing issues
- Cleaning up after completing work and leaving the work area in a clean and tidy condition
- Following up with customers after completing work to ensure their satisfaction and address any additional concerns
By emphasizing the importance of customer service and providing exceptional service to customers, the Plumbing Technician can help build a positive reputation for the company and increase customer loyalty.
Job Type: Full-time
Pay: $24.00 - $40.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 10 hour shift
- 8 hour shift
- On call
Supplemental pay types:
Ability to commute/relocate:
- Castle Rock, CO 80109: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Residential Plumbing: 1 year (Preferred)
- Plumbing: 1 year (Preferred)
Work Location: In person