Tri-City Orthodontics is a leading orthodontic practice dedicated to enhancing smiles and providing exceptional patient care. We are currently seeking a detail-oriented and personable Orthodontic Clinic Front Desk Receptionist to join our dynamic team. If you are highly organized, customer-focused, and possess excellent communication skills, we invite you to apply and contribute to our commitment to creating beautiful smiles.
Job Responsibilities
- Extend a warm and friendly welcome to all patients and visitors.
- Efficiently manage patient check-ins and check-outs.
- Verify and update patient information, including insurance details.
- Coordinate and schedule orthodontic appointments using specialized clinic software.
- Maintain an organized appointment book and ensure accuracy.
- Confirm appointments and follow up on any changes or cancellations.
- Verify insurance information and coverage for orthodontic procedures.
- Handle phone calls, emails, and inquiries in a professional manner.
- Safeguard patient records, ensuring confidentiality and compliance.
- Communicate effectively with orthodontic staff to ensure smooth patient flow.
- Collaborate with colleagues to address patient concerns and requirements.
Qualifications
- Bi-Lingual in Spanish and English
- Previous experience as a front desk coordinator in an orthodontic clinic or similar setting is preferred.
- Proficient in using orthodontic clinic management software (knowledge of Ortho2 Edge is a plus).
- Exceptional customer service and interpersonal skills.
- Strong organizational and multitasking abilities.
- Attention to detail and accuracy in managing patient information.
- Professional demeanor and a positive attitude.
- Demonstrates initiative and a willingness to learn, adapt, and grow.
- Responsible, dependable, and punctual
Schedule: Monday - Thursday 07:45AM- 05:00PM
Benefits:
- Medical/ Dental/ Vision Insurance
- Discounted Treatment
- 401K/ 401K Match
- Production bonus
- Paid holidays
- PTO
If you are a dedicated professional with a passion for orthodontics and meet the above qualifications, we encourage you to apply. Tri-City Orthodontics is an equal opportunity employer, and we welcome applicants of all backgrounds.
Job Type: Full-time
Pay: $17.00 - $20.00 per hour
Expected hours: 32 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Schedule:
Ability to Relocate:
- Kennewick, WA 99338: Relocate before starting work (Required)
Work Location: In person