Summary
The General Manager (“GM”) is the on-site representative for Rizzetta and is the first point of contact for all board members and residents of the community. The GM oversees the operations of the community’s recreational facilities, amenities, vendors, and staff that deliver services to their designated community. The GM is responsible for ensuring enforcement of all policies and procedures established by the Board.
Essential Functions
- Responsible for day-to-day maintenance operations, adhering to District budget, and
managing vendor contracts relating to the clubhouse and community assets, development
of standard operation policies and procedures.
- Responsible for the operations and maintenance of the District property and amenities.
- Ensure a presentable overall appearance of the Clubhouse and amenities.
- Serve as an on-site representative of the District to the residents.
- Provide the best possible customer service to the residents and guests to maintain a safe
and comfortable environment.
- Handle interactions with residents professionally and forward their questions, concerns,
and requests to the District Manager prior to making commitments.
- Full knowledge/awareness of all rules and regulations of the amenities.
- Enforce the rules and regulations of the facility.
- Prepare any incident or accident reports and forward to the District Manager.
Education Required - Associate Degree
Experience Required - Minimum of (2) years related experience in the field.
Job Skills
-
Possess a valid driver’s license and reliable transportation.
-
Ability to travel to work on call and weekends.
-
Ability to work independently with minimal supervision.
-
Ability to coordinate/manage multiple projects at the same time.
-
Ability to interact and communicate effectively with colleagues, vendors, and customers of all professional levels.
-
Demonstrate leadership in maintaining high standards of professional behavior for self and staff.
-
Demonstrate organization, attention to detail, problem solving, creative, and independent thinking.
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Demonstrate a commitment to the organization’s philosophy of high quality, professionalism, and organizational culture.
Supervisory Responsibilities
Directly supervises and manages amenity staff. Responsible for the performance management, hiring, and scheduling of the amenity employees within the designated Clubhouse.
Work Environment
This job operates in a professional office environment with occasional exposure to outside elements. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
-
Possess a valid driver’s license and reliable transportation.
-
Possess personal vehicle insurance with a minimum of $100,000/$300,000 liability coverage.
Physical Requirements
Frequency and Percentage
Never (N) 0% Occasionally (O) 1-33% Frequently (F) 34-66% Constantly (C) 67-100%
Movement: (weight of object & distance carried)
Description of Movement
N
O
F
C
Supplies: Up to 50 lbs., distance varies
Lift/Lower, Push/Pull, Carry, Reach
x
Equipment: Up to 50 lbs., distance varies
Lift/Lower, Push/Pull, Carry, Reach
x
Physical
N
O
F
C
Physical
N
O
F
C
Color Differentiation
x
Reaching above shoulder
x
Depth Perception
x
Reaching at or Below Shoulder
x
Finger(s) Manipulation
x
Standing
x
Kneeling
x
Visual Acuity: Far
x
Lifting
x
Visual acuity: Near
x
Performing Repetitive Motions
x
Walking
x
Peripheral Vision
x
Other:
Physical Surroundings
N
O
F
C
Environmental Conditions
N
O
F
C
Cold: (50o F or less)
x
Chemicals
x
Heat: (90o F or more)
x
Gases / Fumes
x
Inside Work
x
Radiation / Computer
x
Outside Work
x
Vibration
x
Walking Surface: (tile / etc.)
x
Noise
x
EEO STATEMENT
Rizzetta & Company is an Equal Opportunity Employer. Our Company does not discriminate based on race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law. All employment is decided based on qualifications, merit, and business need.
Disclaimer
This job description is not intended to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.