Job Description
Are you a self-motivated, happy, friendly professional and enjoy being the first point of contact? If yes, a concierge position may be right for you.
Seeking the right candidate for a part-time overnight 11p-7a role on the weekends. This property is located in the Fenway area and is accessible by public transportation. There is no parking on site.
The concierge is the first impression of a luxury residential building. They should project a consistent image that compliments the property through appearance, service orientation, performance and personality.
Responsibilities
- Welcome residents and their guests upon entrance
- Act as the point of reference for residents who need assistance or information and attend to their wishes and requirements
- Understand residents needs and provide them with personalized solutions
- Acquire extensive knowledge of the premises
- Keep property management and Highbridge management informed of the day to day movement in the building
- Answer the phone and emails in a polite and professional manner
- Respond to complaints and find the appropriate solution
Skills
- Proven experience as concierge; experience in customer service or relevant role is an advantage
- Excellent communication skills
- Polite and confident with a great deal of patience
- Ability in multitasking and time-management
- Aptitude in resolving issues
- Hospitality experience
- Sense of humor
For additional information, please visit our webpage: www.highbridgeconcierge.com
Job Type: Part-time
Pay: $19.00 - $19.50 per hour
Benefits:
- 401(k) matching
- Paid time off
- Referral program
Schedule:
- 8 hour shift
- Evening shift
- Overnight shift
- Weekends only
Experience:
- Customer Service: 2 years (Required)
- Hospitality: 2 years (Required)
Ability to Relocate:
- Boston, MA 02215: Relocate before starting work (Required)
Work Location: In person