Job Overview:
A small but fast paced Spine Surgery team is seeking a dedicated and reliable Clinic Coordinator to join our dynamic office! The Clinic Coordinator will play a crucial role in overseeing the daily operations of our clinic days, ensuring efficient patient flow and providing administrative support directly to the provider and patient at visit checkout. This position is ideal for an experienced, compassionate, strategic and reliable individual seeking to be part of a renowned medical team!
Duties:
- Check out patients in clinic (collecting co-payments or other types of payments)
- Schedule follow-up appointments
- Provide patients with work notes for worker's compensation
- Provide patients with referral contact information and copies of MD orders
- Submit and follow up on requests or referrals for imaging, procedures, DMEs, etc for commerical insurance and Worker's Compensation (RFA)
- Answer calls, emails, and faxes
- Upload imaging discs (MRIs, CT scans, etc.)
- Input clinic billing charges online
- Communicate between the doctor and patient
- Scan in all clinical paperwork/reports
- Assist our billing department by providing necessary visit tickets/coding
- Help handle any patient grievances
- Collaborate with medical providers to optimize patient care delivery
- Maintain accurate clinic records and documentation
- Additional administrative duties
Requirements:
- Proven experience in a healthcare/medical office setting (min. 3 years)
- Able to travel once a month to our Fullerton office for a clinic day (travel reimbursed for this commute)
- Knowledge of California Worker's Compensation (such as submitting RFA, requests for treatment)
- Proven experience with EPIC systems
- Working knowledge of CPT and ICD-10 coding
- Basic MS office (Outlook, Word)
- Customer Service experience (in-person and via phone/email)
This position requires an individual who can convey professionalism and empathy to our team and patients while also being reliable, adaptable, organized and solution oriented. If you meet the qualifications and are passionate about delivering high-quality patient care, we encourage you to apply for the Clinic Coordinator position today!
Job Type: Full-time
Pay: $24.00 - $28.00 per hour
Expected hours: 40 per week
Benefits:
- Health insurance
- Paid time off
Healthcare setting:
Medical specialties:
Schedule:
Experience:
- Healthcare/Medical office: 3 years (Required)
Ability to Commute:
- Los Angeles, CA 90048 (Required)
Work Location: In person