Job Summary – Store Manager
The Store Manager is a key individual in ensuring we create and maintain an efficient store operation. This individual will lead their team by providing sound guidance while coaching and developing their staff to their fullest potential. The Manager will oversee all areas including: day-to-day operations, purchasing, sales, budgeting, inventory, employee performance and customer satisfaction. The Manager will partner with the Regional Vice President, Territory Sales Manager, and store team to implement all corporate and store programs, practices and policies.
Duties/Responsibilities:
- Manage the day-to-day operations of the store assets including cash, inventory, vehicles, furniture and fixtures
- Plan, direct, coordinate and execute the development, assessment, implementation and tracking of all store and growth initiatives
- Observe, evaluate, coach, train and develop team members for future advancement
- Instill a sense of urgency within the team to increase sales and improve customer service
- Ensure both retail and wholesale customer service is maintained at the highest level
- Develop, update and execute annual budgets and action plans with the Regional Vice President
- Communicate the company’s expectations and culture through actions, verbal instructions and in writing to new and existing team members
- Monitor store sales and operational performance on a daily, weekly and monthly basis
- Partner with the Territory Sales Managers to identify, develop and maintain new and existing accounts
- Work closely with Regional Vice President on payroll management and productivity improvements and forecast staffing needs
- Review monthly financials with Regional Vice President; highlight sales and gross margin opportunities as well as expense control remedies
- Resolve any customer and /or team member issues in a timely and professional manner
- Emphasize a professional appearance and image at every level
- Promote efficiency to maximize store profitability
- Provide leadership to team on how to build new accounts and penetrate existing customers
- Ensure retail sales area and displays are merchandised effectively
- Identify and understand the competitions strengths and weaknesses
- Prepare and hold performance reviews with all employees
· Complete required training
- Perform additional duties as assigned
Required Skills/Abilities:
- Knowledge of Automotive Aftermarket is required
- Experience in supervising others in a fast paced, retail/wholesale environment
- Must be a motivated and self-starting individual, willing to learn new skills and gain knowledge about all aspects of store operations
- Demonstrated sales, time management, organizational, and supervisory skills
- Must have a clean driving record
- Excellent verbal and written communication skills along with the ability to provide instruction and direction to other teammates
- Ability to handle multiple tasks
- Ability to work weekends
- Excellent customer service, organizational skills and attention to detail
Education and Experience:
- High school diploma, GED or Associate’s degree
- Minimum of 3 years automotive experience managing a team
Physical Requirements:
- Must be able to lift and move merchandise of up to 40 poundsand occasionally lift and/or move up to 100 pounds
- Move engine blocks, core barrels, and other heavy equipment using moving aids designed to move such items, including hand trucks, barrel dollies, hydraulic lifts
- Bend or stoop to floor-level shelves and reach upper shelves with use of stool or ladder when necessary
- Stand and walk for entire work shift
About MPEC | NAPA:
We are a wholly owned subsidiary of NAPA that operates 181 NAPA Auto Parts stores in Iowa, Illinois, Indiana, Minnesota, Michigan, and Wisconsin. We employ a wide variety of people in a wide variety of roles: from parts professionals and delivery drivers to regional managers and store managers. Whether you’re looking for a part time job or a lifetime career, we just might be the new work family you’re looking for.
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Experience level:
Shift:
- 10 hour shift
- 8 hour shift
Weekly day range:
- Monday to Friday
- Weekends as needed
Experience:
- Automotive: 3 years (Required)
Ability to Relocate:
- South Haven, MI 49090: Relocate before starting work (Required)
Work Location: In person