Floating Retail Store Manager
The Black Dog
Martha’s Vineyard, MA
The Black Dog is seeking a full-time, year-round floating Retail Store Manager, who will alternate between The Black Dog’s three island locations in Vineyard Haven, Oak Bluffs, and Edgartown. The Floating Retail Store Manager will be responsible for providing management coverage to ensure consistence presence in stores.
Retail Store Manager Qualifications and Skills
- Minimum three (3) years of experience managing a high traffic, high volume specialty store
- Proven leadership and crew building skills
- Strong merchandising and visual skills
- Established interpersonal, verbal, and written communication skills
- Able to adapt quickly and positively to changes in business needs and strategies
- PC experience required; Excel and Word proficient
- Ability to maneuver around sales floor and stock room, carry merchandise, unpack boxes, stand and walk for extended periods of time, and to lift 50lbs
- Flexibility, adaptability and able to work weekends, nights and holidays
Why You Should Apply:
- Competitive salary and benefits, company matched 401k plan, bonus potential, and generous paid time off
- Career advancement opportunities
- A fun atmosphere with enthusiastic, supportive coworkers
- Generous employee discount and an opportunity to work in an idyllic seaside location
Retail Store Manager Job Responsibilities
- Maximize sales volume and KPI’s (AT, UPT, Payroll, Customer Capture Rate)
- Control store expenses within allowable parameters
- Assume leadership role within the store
- Motivate and develop associates to meet store/company goals and objectives; lead by example
- Clearly delegate activities and follow-up on all direction; be available for questions/concerns
- Demonstrate teamwork within the store and develop growth potential in associates
- Effectively supervise the sales floor to ensure customer/associate awareness at all times
- Ensure all customer concerns are address and resolved; ensure customer service is #1 priority
- Ensure that store staff is treated professionally, courteously, and respectfully; control turnover
- Involve and develop staff in accomplishing store goals; utilize all training programs/materials effectively
- Assess and review associate availability and applicable restrictions
- Manage and coach associate performance; communicate staff concerns to District Manager
- Support all company/management decisions
- Execute and follow-up on inventory management, including MMS, Cycle Counts, Negative on Hands, Transfer Discrepancies
- Follow up on all audit feedback
- Ensure accuracy in all paperwork
- Attend meetings and actively participate in Chamber of Commerce, Business Guilds, etc.
- Review and manage discounts performed in store on a weekly basis; execute markdowns and re-merchandise as needed
- Have knowledge of the store merchandise, sales floor, and stockroom organization
- Maintain store appearance to reflect BD standard
- Communicate all merchandise-related concerns to District Manager
- React to sell-through and ensure store is well-stocked
- POS set-up is timely and detailed
- Ensure cleanliness and organization of store
- Execute and maintain BD marketing directives
The Company
The Black Dog brand was born out of one sailing Captain’s love for the sea, his island home, and of course, his dog. Since 1971, The Black Dog has defined a relaxed, island-inspired lifestyle, rich in nautical tradition. Whether it be through our complete collection of men’s, ladies’, and kids’ sportswear, accessories for your dog, or gifts for the home, we have come to stand for the highest quality. We believe there is no substitute for it.
The Black Dog is an equal opportunity employer, dedicated to building an inclusive and diverse workforce.
#INDVINEYARD
Job Type: Full-time
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Weekly day range:
- Every weekend
- Monday to Friday
Work Location: In person