Valtir is currently looking to hire a Customer Service Representative for our plant in Ft. Worth, TX.
Valtir has been an industry leader and global supplier of highway safety products for over 50 years. Working with industry partners and safety experts, Valtir continues to bring the next generation of innovative safety products to a dynamically changing market. Our products are specified, sold, and installed throughout North America and in more than 100 international markets. Valtir’s vision is to be a premier, diversified industrial company that owns market leading businesses which provide superior products and services to customers while generating high-quality earnings and returns for shareholders.
Valtir Rentals is searching for a talented team player to fill the open position of Customer Service Representative in our Fort Worth, TX office! We welcome your ideas and your outstanding work ethic. In this role, you will be responsible for interfacing with customers, sales and/or service representatives to handle a variety of pre-sales or post-sales service functions.
Location: Fort Worth, TX
Hours: 7:30am-4:00pm Monday-Friday
What You’ll Do
- Handle a variety of pre-sales or post sales service functions, including logistics coordination
• Responds to and /or provides assistance to internal customers and Valtir trade customers in areas such as product order fulfillment processes, customer service requests • Resolve questions/issues pertaining to product changes or returns • Assist customers with the application process • Assist with contract issues/administration • Work with team members receiving instructions, guidance and directions • Perform routine assignments as needed.
What You’ll Need
• Bachelors or equivalent knowledge and experience • Excellent oral and written communication skills • Ability to interact with internal staff / external customers professionally • Strong working knowledge of and proficiency with Microsoft Office • Ability to work as a team member • Experience with rental software and/or traffic controls products, desired • Ability to understand, identify, and resolve customer issues required.