Job description
HomeDeliveryLink is a leading national furniture and appliance delivery service provider. HDL provides a range of home delivery and final mile logistics solutions for world-class retailers of furniture and appliances. Our fast-growing team is made up of sharp, energetic team members with a "can-do" attitude and a strong work ethic.
HomeDeliveryLink is currently in need of a Senior Delivery Operations Manager to oversee several of our high-end furniture home delivery operations, to be based in the Denver, CO area. This leader will lead the Denver delivery operation, as well as supervise several other similarly sized operations for the same client retailer. This leader will oversee a large portion of our network of independent home delivery contract carriers, partner and interact with our clients in multiple locations, and make sure that each and every delivery customer has an amazing delivery experience. Skills used include computer-based routing system knowledge, MS Office applications, verifiable customer service excellence, above-average verbal and electronic communication skills, adherence to established processes, and process development ability.
- Required 3+ years of management experience in contract based, final-mile, big and bulky home delivery
- Excellent organizational and critical thinking skills required
- Strong, professional oral and written communication skills required
- Ability to influence and positively motivate direct reports and business partners
- Multi-tasking ability in a fast-paced environment
- Ability to produce and execute development plans for several direct reports
- Logistics contractor management experience is required
- MS Office suite application proficiency is required
- DOT and Federal regulations knowledge is required
Candidates with home delivery experience and a professional network in the Colorado contract carrier community preferred, but not a requirement.
HDL is a growing, medium-sized family-owned company that takes pride in our people. We provide motivated team members with unlimited growth opportunities, a competitive benefits package including health and 401k, a liberal time-off policy, and other great benefits. A criminal background check and pre-employment drug screen are required.
HomeDeliveryLink is an EOE and ADA compliance corporation.
Job Type: Full-time
Pay: $90,000.00 - $100,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible schedule
- Health insurance
- Life insurance
- Paid time off
- Referral program
- Vision insurance
Application Question(s):
- Please describe your most recent role and responsibilities within the final mile furniture and appliance home delivery space.
Education:
- High school or equivalent (Required)
Experience:
- Final Mile Contractor Management: 3 years (Required)
- Furniture Delivery: 3 years (Preferred)
- Appliance Delivery: 3 years (Preferred)
- Box truck: 1 year (Preferred)
- Operations management: 3 years (Preferred)
Location:
- Denver, CO 80216 (Preferred)
Ability to Commute:
- Denver, CO 80216 (Required)
Ability to Relocate:
- Denver, CO 80216: Relocate before starting work (Required)
Willingness to travel:
Work Location: In person