Who We Are:
Cleveland Forklift was established in 1997 as a parts, service, and used equipment dealer. In nearly 30 years through the hard work and dedication of our valuable employees, we have become a respected forklift and aerial equipment dealer for new equipment from quality manufacturers, the area’s largest retail and wholesale parts supplier, equipment rental, and professional service provider for all makes and models. We need people that share our passion for taking care of our customers, enjoy a fast-paced growing company, and want to contribute and share in our mutual success. Pay is hourly and discretionary based on the individual's experience and job function. On-the-job training is provided along with the potential for manufacturer's sponsored training. We are looking for people who can learn our systems and offer suggestions on doing things differently as we evolve as a company.
Benefits:
- Competitive Pay
- Paid Time Off
- Health Insurance
- Dental Insurance
- Vision Coverage
- Retirement Program / Employer Match
- Employee Discount
- On-the-Job Training
- Fun Environment
A Day in the Life:
As an Office Assistant you will report to our Vice President who will assist in your training and be available to answer day-to-day questions and concerns. You will work to ensure our front office runs smoothly, having a direct effect on how our customers view us as an organization. Your efforts will be both internal and externally focused.
Your typical day may consist of the following:
- Actively use Quickbooks regularly to perform various functions like invoicing, bill payment, cash receipts and past due collections.
- Sending monthly statements via email and USPS.
- Effectively use Windows, GMail, G-Suite, and similar PC applications.
- Answering phones and assisting customers in a professional manner.
- Handling credit card and cash payments.
- Assisting with bi-weekly payroll.
- All and any other tasks as assigned.
Position Specifics:
- Work remotely: No
- Job Type: Full Time
- Pay: Very competitive based on experience
- Schedule: 8 hour shift / Monday through Friday (no weekends)
- Supplemental Pay: Bonus eligible
- Location: 44135 - Cleveland, OH
- Experience: Quickbooks knowledge is required
- Education: High School or Equivalent
Skills:
- Sit at a workstation for extended periods of time
- Practical knowledge of standard office duties
- Proficient with technology such as computer, email, internet, and telephone
- Strong communication skills both verbal and written
- Customer Service experience
- A customer-first mentality
- Ability to interpret customer needs and fulfill them
- Good organizational skills
- Ability to present new ideas and methods
- Ability to accept change
- Multi-task in a fast-paced environment
Job Type: Full-time
Pay: $20.00 - $26.00 per hour
Expected hours: 40 per week
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
Schedule:
Experience:
- QuickBooks: 1 year (Required)
Ability to Commute:
- Cleveland, OH 44135 (Required)
Ability to Relocate:
- Cleveland, OH 44135: Relocate before starting work (Required)
Work Location: In person