DEFINITION OF CLASS
The Human Resources Assistant class is a non-supervisory role that organizes and expedites office management activities in each major division of the d e p a r t m e n t. Administrative Assistants in this class are classified as Human Resources Assistants, levels I-IV, with varying degrees of responsibility.
Human Resource Assistants in this class lead and perform general office assistant work in support of Employee Services, Classification & Compensation, Human Resource Management, Human Resource Information Systems, Labor Relations, Policy & Planning, Operations, Recruiting and Talent Development and Performance Management. The work requires knowledge of the procedures, techniques and practices involved in carrying out the work of an organization within established guidelines, and the skill to use various office equipment including fax machines, photocopiers, scanners, videoconferencing, telephone systems, and the ability to create and edit documents.
DUTIES AND RESPONSIBILITIES (Illustrative)
The duties specified below are representative of the range of duties assigned to this job class and are not intended to be an inclusive list; responsibilities.
- Administers pre-employment tests and performs background checks.
- Answers telephones and gives information to callers, takes messages, or transfer calls as appropriate.
- Assists departments in carrying out various human resource programs and procedures for all employees.
- Assists Human Resource staff members by providing information about procedures, practices and policies within the function or division.
- Assists in administration of the compensation and classification program.
- Assists in organizational training and development efforts.
- Checks and/or compares documents, forms, applications, or other materials for Human Resource function and divisional accuracy, completeness, grammar, and format.
- Conducts or assists in the process of new-employee orientations.
- Coordinates conferences, meetings, or special events, and arranges travel reservations for office personnel.
- Creates, maintains, and enters information into HRMS databases.
- Develops material for use in public speaking engagements.
- Greets visitors or callers and handles their inquiries or directs them to the appropriate persons according to their needs.
- Helps maintain organizational charts and related human resource function directories.
- Helps monitor the performance appraisal process.
- Independently notes and follows up on commitments made at meetings and conferences by Human Resources management, functional management, and Human Resource specialists and analysts.
- Locates and assembles documents for briefings and conferences.
- Maintains functional information needed for budget purposes.
- Maintains HRMS records and compiles reports from the database as needed.
- Maintains scheduling and event calendars.
- Makes copies of correspondence or other printed material.
- Monitors and maintains human capital development, talent development measurement strategy and all related metrics, reporting and special reports.
- Operates electronic mail systems and coordinates the flow of information with Human Resources divisions or with other organizations.
- Operates office equipment, such as fax machines, copiers, or phone systems and arranges for repairs when equipment malfunctions.
- Participates in recruitment efforts; helps coordinate the use of temporary employees.
- Performs human resource related duties as required and assigned.
- Performs special projects and other duties as assigned.
- Prepares minutes of meetings from notes and/or recordings.
- Prepares standardized and custom reports of a financial, personnel, payroll, or department- specific nature.
- Requisitions office supplies, repairs on office equipment and printing services.
- Serves as a liaison between members of the Human Resource divisions, management and staff by transmitting information, explaining appropriate work instructions, and following up on assignments.
- Sets up, manages, and develops systems for paper or electronic filing systems, records information, updates paperwork, or maintains documents, such as attendance records. correspondence or other material.
- Sorts, opens, and distributes incoming mail to staff.
- Supports department managers, department directors or related management staff.
- Uses computers for various applications, such as database management, or word processing.
- Writes simple or repetitive, non-technical correspondence such as letters of acknowledgement in accordance with a given format.
MINIMUM QUALIFICATIONS
These minimum qualifications establish the education, training, experience, special skills and/or license(s), which are required for employment in the classification. Note: additional qualifications (i.e., special conditions) may apply to a particular position.
Education
For all Human Resources Assistants, it is a requirement to have completed High School graduation or General Educational Development (GED) certificate. Preferred Associates in Business Administration or related field.
Experience
Background, experience or exposure in one or several of the Human Resource roles and responsibilities - Employee Services, Classification & Compensation, Human Resource Management, Human Resource Information Systems, Labor Relations, Policy & Planning, Operations, Recruiting and Talent Development and Performance Management.
In addition to the minimum education requirements, the following experience requirements also apply:
For selection, appointment to a Human Resources Assistant level II or higher, in addition to the minimum education requirements, more progressive levels of experience are required based on the following:
Preferred Experience
Previous event planning experience
Knowledge with creating flyers
Previous experience with Canva and/or Adobe, and Smartsheets