Overview:
This Remote Capture Clerk position reports 100% in the office at our MS-Downtown Jackson Corporate location.
The purpose of this job is to balance incoming remote capture POD runs from the branches and other locations using the remote capture system.
Responsibilities:
- Keying and balancing POD runs on the remote capture system
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Perfect data to completion of image runs for posting purposes
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Keeping notes on POD run problems for branch phone calls
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Making phone calls to branches for rescanning of items.
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Monitor incoming work, so workflow is maintained throughout the day.
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Perform additional duties as assigned.
Qualifications:
- High School education
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1 year of customer service experience
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1 year teller, remote capture, or proof experience preferred
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Knowledge of balancing process
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General knowledge of debits and credits
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General knowledge of Micr fields
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General knowledge of teller documents and the proof function
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Good communication skills (via phone and in person)
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Good 10 key skills (testing required) (5000 Key Stokes with less than 20% error rate)
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Ability to perform independently in a production environment, with little direct supervision
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Ability to perform word processing and basic spreadsheet functions
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Must be able to sit for long periods of time and use computer keyboard and/or mouse, while viewing computer screens.