Our office is expanding and we are looking to hire the right individual to join our outstanding customer service team. We are currently seeking to fulfill a full-time position. Our Customer Service Representative will be responsible for providing exceptional customer service to our current clients and new prospects, processing policy change requests, maintain knowledge of our products, and answer any questions our clients may have.
Insurance industry or office experience and knowledge is not required but would be a greater benefit relating to customers in the beginning for this position.
Salary: $40000.00 - $55000.00 per year
Benefits
Annual Base Salary + Commission + Bonus Opportunities
Paid Time Off (PTO)
Flexible Schedule
Mon-Fri Schedule
Evenings Off
Responsibilities
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Foster strong relationships with our customers to maintain a high level of client retention and product loyalty.
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Process customer policy change requests and take payments.
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Secure all Trailing Documents from customers.
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Complete Evidence of Insurance requests.
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Answer incoming phone calls on the first ring.
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Develop insurancequotes, makes sales presentations, and closes sales.
Requirements
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Excellent Communication/interpersonal skills.
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Great Customer Service Skills.
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Possess a genuine willingness to learn, be intuitive and resourceful and be coachable.
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Proficiency to multi-task, follow-thru and follow-up.
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Confident, self-starter who works well independently.
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Must be willing to obtain Property & Casualty insurance license prior to start day.
Company Description
We are one of the top producing and most experienced Allstate Agencies in the country. We specialize in Home, Life, and Auto insurance. Our dedicated staff work incredibly hard to ensure that our clients are completely satisfied! We only hire the best and most dedicated employees to our team.