Position Summary
The Deli Clerk provides outstanding customer service, greets customers in a polite manner and works efficiently to ensure accuracy during receipt and preparation of a customer’s order.
Responsibilities:
· Initiate interaction with customers by greeting customers and provide assistance as needed,
· Ensure customer satisfaction by following through on customer requests,
· Accurately cut, weigh, package and price meats, cheeses, and other food products,
· Build positive relationships with our customers,
· Use deli slicer in a safe manner following usage guidelines to fill customer deli orders,
· Clean deli slicer and display cases according to cleaning guidelines,
· Package prepared foods to go in appropriate containers,
· Prepare sandwiches according to the recipe or customer requests,
· Handle customer inquiries courteously, promptly, and efficiently,
· Maintain Eddie’s high standards for product freshness and sanitation by following established guidelines,
· Manage deli counter by cleaning, facing and/or organizing stock, wiping down counters and cases,
· Work with the management team to help meet sales goals, promote upcoming events and holidays,
· Dynamically sell product by providing customers with information needed to make product-related decisions,
· Assist with store maintenance and product merchandising, and
· Perform additional duties as assigned.
Supervisory Responsibilities
None
Qualifications
Education, Certifications and/or Licenses:
· High school diploma or equivalent.
Experience:
· No less than 2 years of prior deli experience
Knowledge/Skills:
· Knowledge of retail sales and safe food handling guidelines,
· Must be a result-oriented professional with excellent verbal/written communication skills using diplomacy and discretion,
· Possess strong customer service skills,
· Possess a helpful, courteous approach to resolving customer complaints,
· Ability to maintain and stick to a schedule and show up on time,
· Ability to work as a team player in a fast-paced environment, multi-task, pay attention to detail and meet deadlines,
· Must possess strong problem-solving skills,
· Ability to dress in proper work attire according to the dress code,
· Ability to meet deadlines,
· Ability to work a flexible work schedule that includes nights, weekends, and holidays,
· Ability to safely work with slicers, knives, and other sharp objects, and
· Ability to obtain a ServSafe certification.
Job Types: Full-time, Part-time
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Paid training
- Vision insurance
Shift:
- Day shift
- Evening shift
- Morning shift
Weekly day range:
- Every weekend
- Monday to Friday
- Weekends as needed
Work Location: In person