Passport Transport, the premier enclosed auto transport company, is hiring for our Customer Service and Sales team in Lebanon, MO. This Customer Service & Sales Representative position requires someone with excellent customer service skills.
Job Overview
- Manage inbound phone and email requests from both current and prospective customers who are requesting new quotes, scheduling updates, or making payments for enclosed auto transport.
- Initiate outbound calls to determine customer availability, offer schedule updates, and collect payments.
- Using basic sales techniques, have the ability to explain the services, provide the quote, ask for the sale, and attempt to overcome any objections. Order entry by obtaining complete customer information to enter order which will then be used by operations.
- Maintain client communication during the transport process. Update customers when transport is dispatched, in route, and nearing delivery. Coordinate with dispatch to obtain order status to provide customers. Communicate with fleet to obtain schedules to update customers and collect payments.
- Other duties as assigned.
Qualifications
- High School Diploma or equivalent
- Computer skills and Microsoft Office
- Effective oral and written communication skills (must demonstrate a professional and polished demeanor with a positive, upbeat, and friendly personality)
- Knowledge of or interest in cars is a plus.
Passport Transport offers full benefits to our employees and the opportunity for growth within our company. Background check and drug screen required. This is a full time position in our office, this is not a work from home or part time position.
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Opportunities for advancement
- Paid time off
- Vision insurance
Supplemental pay types:
Ability to Relocate:
- Lebanon, MO 65536: Relocate before starting work (Required)
Work Location: In person