Join our Weekend Customer Support Team Clowns.com is seeking a weekend customer support position. As a customer support specialist, you will deal with clients, and staff in various departments. This is a high-paced work environment.
Requirements for success: Previous experience in customer support or related roles is a plus.
Exceptional communication skills, both verbal and written.
Proficiency in speaking on the phone, with a clear and articulate communication style.
Must thrive in a fast-paced environment. Strong multitasking skills with a keen eye for detail.
Positive attitude and a strong commitment to delivering outstanding customer service.
Excellent computer skills and familiarity with CRM software and support tools.
Natural problem solver with the ability to think on your feet.
Key Responsibilities:Provide exceptional customer support through phone, email, and digital chat channels.Utilize excellent communication skills to clearly and confidently assist customers and our staff with inquiries, troubleshooting, and issue resolution.
Multitask efficiently to manage a high volume of customer interactions without compromising attention to detail.
Display a positive attitude, even in challenging situations, to ensure a pleasant customer experience.
Leverage excellent computer skills to navigate our support systems, CRM tools, and knowledge base effectively.
Collaborate with cross-functional teams to escalate and resolve complex problems promptly.
Showcase your creative problem-solving abilities to provide innovative solutions that meet customer needs.
Job Type: Part-Time * Pay $19 - $22 + paid lunch
Schedule: Saturday and Sunday 9AM - 6:30 PM
Work Location: Deerfield Beach, Florida
Job Type: Part-time
Pay: $19.00 - $22.00 per hour
Expected hours: 20 per week
Shift:
Weekly day range:
Work setting:
Work Location: In person