Bachelor’s degree and at least two years of experience or a combination of education and experience required. Experience living abroad and/or programming in an academic setting required. Ability to manage complex and multiple tasks with minimal supervision. Knowledge of the field of Education Abroad and Cross-cultural experience preferred.
This position requires strong student facing experience, communication, and time management skills. Professional demeanor with the ability to interface with internal and external customers with diplomacy and tact is essential. Independent judgment is necessary to plan, prioritize and organize a diversified workload with attention to detail. Work requires fact-finding and compilation skills plus ability to perform a variety of tasks simultaneously, at times with little supervision.
Excellent oral communication skills are required when providing information and responding to questions from students, parents, employees and the general public in one-on-one or group situations. Incumbent must be able to write business correspondence and procedure manuals plus compose memos, letters, and emails. Also, must be able to read, analyze, and interpret documents such as safety rules, operating and maintenance instructions, and procedural manuals. Good proofreading skills are essential.
This work requires the ability to perform intermediate-advanced level computer skills using the Microsoft Office Suite (Word, Excel, and PowerPoint) and experience working with software tools for scheduling, collaboration and work management is a plus. In addition to producing correspondence, duties may involve assignments that require creating mail merges, fliers, forms, and spreadsheets using formulas, plus the use of Outlook, Lotus Notes, Banner Financial Module and Internet navigation