DEPARTMENT SPECIFIC TASKS AND RESPONSIBILITIES:
1. Provides quality and technically relevant instruction in Pharmacy Technician best practices.
2. Provides continual feedback and various methods of assessment measurement by ensuring student mastery of the following learning outcomes:
a. Discusses history of medicine and role of the healthcare team
b. Reports patient history and care in medical record
c. Compares medical law, ethics, and bioethics and explain ethical behavior and professional
liability for medical assistants
d. Describes guidelines for keeping client information private
e. Identifies levels of sensitivity to cultural diversity
f. Identifies guidelines for patient scheduling and admissions procedures
g. Demonstrates proper filing procedures, medical records management, and professional oral
and written communication
h. Applies daily financial practices, procedures to post patient charges, balance day sheets, and process credit balances
i. Identifies billing procedures, collection techniques, and apply medical office accounting
practices
j. Explains role of medical assistant as a clinic and human resources manager
k. Operates electronic health records system to create patient charts, document chief complaints and vitals, create lab requisitions, and work with prescriptions according to office protocol
l. Identifies and describes the integumentary, skeletal, muscular, nervous, blood and lymphatic, gastrointestinal, respiratory, and cardiovascular systems
m. Recognizes, defines, and describes anatomy, physiology, medical terminology, and normal function in each body system
n. Describes standard precautions, infection control, and medical asepsis related to medical assistant
o. Obtains patient’s blood pressure, temperature, pulse, respirations, height, weight, and pulse oximetry measurements
p. Demonstrates methods, components, and sequences of the patient physical examination and procedures for applying sterile gloves, preparing instruments for sterilization, and setting up a sterile field
q. Administers a 12-lead electrocardiogram and describe importance of Clinical Laboratory Improvement Amendments (CLIA), Occupational Safety and Health Administration (OSHA), and Safety Data Sheets (SDS) in the healthcare setting
r. Discusses reasons for performing laboratory testing and complete blood draw using vacuum tube system, butterfly, and capillary puncture
s. Performs specialty laboratory tests for blood glucose, cholesterol, and urinalysis
t. Calculates adult medication dosages using the proportional and formula methods and children’s medication dosages according to kilogram of body weight
u. Identifies abbreviations and symbols used in calculating medication dosages and classifications, desired effects, side effects, and adverse reactions of medications
v. Describes the relationship between anatomy and physiology and effects of medications on the musculoskeletal, gastrointestinal, cardiovascular, respiratory, urinary, endocrine, nervous, and reproductive systems
w. Reviews medication for appropriate disease-state management
x. Identifies the functions, food sources, United States recommended daily allowance (USRDA), and indications of deficiency for selected vitamins and minerals