MoCaFi is committed to building a financial services platform that helps America's marginalized communities create wealth through better access to public, private, and social capital. We are a fintech built for government and non-profit organizations committed to creating finance for all. Our platform is a turnkey digital banking solution for delivering cash payments, deposit accounts, and wealth empowerment tools at the city, state, and federal levels.
MoCaFi has distributed over $100M in guaranteed basic income, cash assistance, emergency rental assistance, and emergency utility payments in over a dozen municipalities. We are led by a diverse team of finance, engineering, and startup professionals committed to closing America's racial wealth gap. We offer FDIC-insured bank accounts, municipal-funded disbursement cards, and financial empowerment services directly to consumers and through our public and private sector partners.
Job Description:
MoCaFi is adding an experienced Data and Analytics Manager who will define and design the business intelligence solutions to optimize the use of data within our products. In this role, the individual will assess how our data is used today and identify opportunities to enhance it. As a Product team member, the Data & Analytics Manager will develop business cases for potential products, assess market share penetration, evaluate product usage, provide monthly business reporting to key stakeholders, and streamline data literacy across the company.
This role will be accountable for leading, contributing, and implementing data & analytics to deliver both near-term and long-term market growth strategies. Working alongside senior leaders, they will deliver insights and analyses that shape product priorities. The Data & Analytics Manager will report directly to the Head of Product and have a BI Analyst as a direct report. While MoCaFi is headquartered in New York City, this position can be based anywhere in the US. The salary range is $130-155k.
Primary Responsibilities:
- Lead data assessment across the company, including defining and designing the business intelligence solutions
- Conduct data analysis for both the product portfolio and market/competitive landscape to identify trends and potential solutions to enhance MoCaFi's product offerings and user experience
- Take an active role in product & strategy development
- Develop business cases in conjunction with the finance team to determine NPV, ROI, etc., for product enhancements
- Manage the Product P&L
- Determine and assess how to leverage data received from each MoCaFi's products and vendors.
- Provide ongoing reporting on product performance to both external and internal stakeholders
- Build and maintain the data & reporting tools that will streamline access for users, including but not limited to tracking product performance, sales performance, and customer escalations/complaints
- Lead the company's efforts to automate data collection and retention. Partner with the tech team to understand our underlying data structure and sources to determine the changes required to close any data gaps
- Create opportunities for efficiencies in reporting through process improvements, vendor leverage, and data analysis, coordinating with the business units to implement solutions and track ROI where possible
- Define ways to measure the company's impact on municipal clients, cardholders, and the communities in which we operate and embed them in the company's offering and process
- Work with product, sales, operations, marketing, sales, finance, and legal teams to streamline and maximize data literacy and use across the company
Critical Skills:
- Analytical-forward thinker
- Strong analytical ability to find insights, draw implications and make result-driven recommendations
- Proven organizational leadership
- Business/strategy planning and competitive analysis
- Cross-functional collaboration
- Excellent communication (written, verbal, and presentation) and interpersonal skills
- Self-motivated and decisive, with the ability to adapt to change and competing demands
Preferred Qualifications:
- 5+ years of experience in the payments industry and consumer banking (e.g., payment processing, acquiring, issuing, payment technology provider, etc.)
- Segmentation and forecasting
- Advanced degree or equivalent experience in Business, Strategy, or Analytics
- Qualified to work in the United States; domestically based
Why you'll love working here:
- An empowering workplace that values initiative and critical thinking
- Work on achieving our financial inclusion mission
- A supportive and inclusive culture: recognizes contributions and celebrates wins
- A welcoming environment that appreciates your bringing your entire self to work
Time to rest and recharge - - flexible time off policy as long as you can get your job done and make arrangements with your manager to cover you if needed
MoCaFi believes all persons should have equal access to its programs, facilities, and employment. This policy is without regard to race, color, ancestry, national origin, age, gender, sexual orientation, gender identity, age, religion, disability, medical condition, genetic information, marital, or veteran status.