Bommarito Automotive Group, Missouri's #1 Automotive Group, is currently seeking qualified Service Department Assistant/Receptionist at our West County location. We are currently hiring for:
SERVICE DEPARTMENT SERVICE BDC REPRESENTATIVE
Answer incoming calls and work with vehicle owners to book appointments for vehicle service.
Schedule automotive service appointments.
Call customers to confirm service appointments and/or remind them when their vehicle is due for its next service.
Assist with recalls: The service Manager will supply a list of customers in our database with open recalls and/or due maintenance
Call customers who need the recall completed on their vehicle and set an appointment that is mutually convenient for the customer and service department
Follow Up on Declined Services with Declined Services.
Assist with other duties as needed/ assigned
Great phone voice and experience handling high call volume
Must have the ability to multi-task
Must be skilled with Computer Data Entry and Microsoft Word & Excel, as well as a Multi-Line Phone systems
The ideal candidate has some post-secondary education or training, previous experience in a similar position (administrative, clerical, call center, customer service, etc.), and a working knowledge of automotive sales/service.
He or she must have a pleasant and courteous personality, strong administrative and organizational skills, strong phone and computer skills, and excellent communication and interpersonal skills.
Must be reliable
Professional appearance and a positive attitude
Valid driver's license and clean driving record
Great Compensation Plans
Work for the best automotive group in the Midwest
This is an onsite position – NOT Remote
Automotive dealership experience is a plus!
Job Type: Full-time
Pay: $13.00 - $20.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Professional development assistance
- Vision insurance
Experience level:
Schedule:
Ability to commute/relocate:
- Ballwin, MO 63011: Reliably commute or planning to relocate before starting work (Preferred)
Experience:
- Customer service: 1 year (Preferred)
Work Location: In person