About us
We are part of the IHG brand Hotels.
**Job Summary:**
The Housekeeping Supervisor/Inspector will be responsible for providing a variety of functions in the housekeeping department while providing the highest quality of service to guests in an attentive, courteous and efficient manner. The housekeeping inspector functions cleaning and inspecting of guest rooms in a timely manner, complying with room amenities according to brand standards and assisting with guests requests and assisting other housekeeping attendants to ensure there is enough supply of guest room materials and linen count.
Responsibilities:
- Clean, service, and inspect assigned guest rooms in a timely and organized manner according to procedures and standards.
- Notify guest services (front desk) when service is complete so rooms may be sold, per standards.
- Report any room unable to be serviced within appropriate time standards to manager.
- Report needed repairs or unsafe conditions to manager.
- Respond to requests from guests, supervisors or management in a timely and efficient manner.
- Maintain linen cart and supplies in a neat and organized manner and to department standards.
- Maintain security of equipment, keys and supplies issued each day.
- Adhere to par stocking of items; avoid overstocking of items.
- Report lost and found articles to supervisor.
- Report low par stock items immediately to Housekeeping Manager.
- Follow procedures for team cleaning and self-inspecting program, if applicable.
- Be familiar with all fire extinguishers and locations on guest room floors.
- Knowledgeable of fire and other safety procedures, including those for HazCOMM, BloodeBorne Pathogen, Fire Safety procedures and heavy lifting techniques.
- Follow company policies and procedures.
- Report any observed suspicious behavior to Manager immediately.
- Thoroughly clean and restock assigned guest rooms per hours assigned.
- Complete all pre-cleaning duties including but not limited to guest supplies, cleaning supplies, and linen for housekeeping cart set up.
- Keep all hallways, public areas and closet clean neat swept and vacuumed.
- Prepare housekeeping cleaning cart for next day use.
- Approach all encounters with guests and team members in a friendly, service-oriented manner.
- Maintain high standards of personal appearance and grooming, which include a clean, pressed uniform and correct nametag when working.
- Comply at all times with brand standards and regulations to encourage safe and efficient hotel operations.
- Must, at all times, be attentive, friendly, helpful and courteous to all guests, managers, and other team members.
- Attend meetings/training as required by management.
- Perform other duties as requested by management.
Job Type: Part-time
Pay: $18.00 - $19.00 per hour
Benefits:
- Employee discount
- Paid time off
Shift:
- 8 hour shift
- Day shift
- Evening shift
- Morning shift
- Rotating shift
Experience:
- Cleaning: 1 year (Required)
Ability to Commute:
- Lakewood, WA 98499 (Required)
Ability to Relocate:
- Lakewood, WA 98499: Relocate before starting work (Preferred)
Work Location: In person