Essential Tasks, Duties and Responsibilities:
*Phone Responsibilities
*Make appointments in a timely fashion
*Take messages about medical questions to send to provider
*Connect patients to a member of the billing department when requested
*Check in responsibilities
*Greet patients when they approach the front desk and ask for their name and appointment time
*Verify address, insurance, email address and phone number
*Scan insurance card
*Have patient sign financial policy or HIPAA statement
*Give patients the update history questionnaire for well visits or paper copies of developmental questionnaires
*Mark patient arrived
*Check out responsibilities
*Collect copayments and balances in the form of check, cash, or credit card
General front desk responsibilities:
Maintain a smiling face and a positive attitude when interacting with patients
Be aware at what is going on at all of the front desk positions, offer to help if needed
Maintain HIPAA confidentiality and sensitivity when talking to or about patients
Help with calling for appointments reminders and rescheduling
Minimum Experience Required:
High school degree or equivalent required
Pediatric experience preferred
Job Type: Full-time
Pay: $15.00 - $20.00 per hour
Benefits:
Schedule:
- 10 hour shift
- 8 hour shift
Experience:
- Medical Terminology: 1 year (Preferred)
- Customer Service: 1 year (Preferred)
Work Remotely: