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Account Receivable Reconciliation Representative
Location Address: 900 Winderley Place, Maitland FL
Schedule: Monday - Friday
Top Reasons to work at AdventHealth
- Career growth and advancement potential
- Full time hours with Benefits
- Conveniently located near i-4 and Apopka expressway 414
- We have Positive values with a productive and energetic atmosphere
Work Hours/Shift:
- Full Time/ Days Monday-Friday
You Will Be Responsible For:
Demonstrates, through behavior, AdventHealth Orlando’s service standards.
- Protects financial standing of Advent Health by acting as a liaison between various Advent Health Departments, AHS Corporate Offices, outside payment vendors, and various banking entities to ensure all cash and accounting is processed accurately and timely, in accordance with company guidelines.
- Performs a wide range of accounting duties including receipting, recording, and balancing all moneys received from all AH System Departments and entities. (Includes all AHO Departments responsible for any payment processing from patients, customers, and/or vendors, such as Patient Access, Accounting, Nutritional Services, Housing, Gift Shop, Rehab, and other clinical departments, etc.).
- Greets all customers (patients, guests, families, staff, physicians, vendors, etc) in a helpful and courteous manner while extending exemplary customer service. Anticipates and responds to inquiries and needs as requested. Makes self-available via telephone and/or walk-in to provide patients and/or departments with prompt service, processing petty cash vouchers, solve reimbursement or posting issues, or accept deposits. Balances cash register/box as instructed.
- Responsible for posting a significantly high number of deposits daily while maintaining adequate and high amount of currency to balance petty cash supply and to provide cash/change orders to accommodate all AH departmental & custodian needs timely. Ensures cash drawer is reconciliated at all times, balancing prescribed amount of currency twice per day, immediately reporting any discrepancies. Post all deposits received from various entities and provide a receipt or log as an audit trail within department’s established timeframe. Investigate the source of unidentified payments and ensure they are applied to appropriate accounts.
- Prepares funds for banking and verifies cash reports from other areas of Hospital. Coordinates courier pickup for extremely large amounts of currency with outside vendor, keeping accurate tracking log with bag number, amount and required signatures to ensure security of cash payments and establish an audit trail. Processes all credit card refunds timely and accurately. Balances daily with Data Processing for all transactions. Prepares reports of daily cash, lockbox, and electronic remittance deposits for Accounting.
- Maintains accurate and comprehensive log of all deposits made by all departments, escalating any deposit concerns of inaccuracy and timeliness to appropriate department leader. Responsible for correction of problems involving cash, credit cards, and banking transactions, working closely with Accounting and AHS Corporate Offices to resolve discrepancies. Monitors cash reconciliation reports from hospital computer system, adjusts accounts as necessary, researches and troubleshoots to resolve customer complaints timely, and post payments within company standards.
- Responsible for general supervisory functions of the Document Support Staff while at the AH Orlando Campus. Supports department by training newly hired campus cashiers in successfully meeting cashiering productivity and responsibility standards. Makes self available to other campus cashiers by mentoring and assisting with general cashiering issues as requested.
- • Adheres to HIPAA regulations by verifying pertinent information to determine caller authorization level receiving information on account.
Qualifications
Requirements
Able to work with basic accounting procedures using credits and debits.
- Able to prioritize and multitask based on volume of work with accuracy and within specific deadlines.
- Must be able to work alone and required to keep the cash drawer balanced at all times.
- Must key 150 strokes per minute and type 20 words per minute.
- Must have a working knowledge of personal computer applications and spreadsheet entries.
- Proficiency in performance of basic math functions.
- Ability to work with people from all departments and at all levels.
- Is responsive to ever-changing matrix of hospital needs and acts accordingly.
- Communicates professionally and effectively in English, both verbally and in writing
KNOWLEDGE AND SKILLS PREFERRED:
EDUCATION AND EXPERIENCE REQUIRED:
- Two years of experience in in clerical, customer service, payment posting or medical billing
This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances. The salary range reflects the anticipated base pay range for this position. Individual compensation is determined based on skills, experience and other relevant factors within this pay range. The minimums and maximums for each position may vary based on geographical location.
Category: Accounting/Finance
Organization: AdventHealth Orlando
Schedule: Full-time
Shift: 1 - Day
Req ID: 24023521
We are an equal opportunity employer and do not tolerate discrimination based on race, color, creed, religion, national origin, sex, marital status, age or disability/handicap with respect to recruitment, selection, placement, promotion, wages, benefits and other terms and conditions of employment.