This position is a part time 2-3 nights & 2 Saturdays a month (Mon - Fri 5 - 9pm and Saturday 9am - 6pm or 1pm - 9pm)
This position is mostly for our Saratoga Springs/Eagle Mountain locations but we also have locations in Lehi, AF, PG, Lindon & Vineyard. You may be required to float depending on the coverage needs.
Looking for a receptionist who serves patients by greeting and helping them; scheduling Urgent Care visits; collecting copays and balances, maintaining records and accounts.
Responsibilities and Duties
- Welcomes patients and visitors by greeting patients and visitors, in person or on the telephone; answering or referring inquiries.
- Optimizes patients' satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone.
- Keeps patient appointments on schedule by notifying provider of patient's arrival; reviewing service delivery compared to schedule; reminding provider of service delays.
- Comforts patients by anticipating patients' anxieties; answering patients' questions; maintaining the reception area.
- Ensures availability of treatment information by filing and retrieving patient records.
- Maintains patient accounts by obtaining, recording, and updating personal and financial information.
- Obtains revenue by recording and updating financial information; recording and collecting patient charges; controlling credit extended to patients; filing, collecting, and expediting third-party claims.
- Helps patients in distress by responding to emergencies.
- Protects patients' rights by maintaining confidentiality of personal and financial information.
- Maintains operations by following policies and procedures; reporting needed changes.
- Contributes to team effort by accomplishing related results as needed.
Qualifications and Skills
Multi-tasking, Flexibility, Telephone Skills, Customer Service, Time Management, Organization, Attention to Detail, Scheduling, Word Processing , Professionalism, Quality Focus
Benefits
- On the job training provided!
- Quarterly Bonuses
- Scrubs/Swag - Twice a year
- Lunch provided on Saturdays
- Employee & Family Office Visit credit - $600 a year
- VASA Gym Membership Discount
- Food Delivery Discount
Job Type: Part-time
Pay: $15.00 - $16.50 per year
Job Type: Part-time
Pay: $15.00 - $16.50 per hour
Benefits:
- Employee discount
- Flexible schedule
- Gym membership
- On-the-job training
Medical specialties:
Schedule:
- Evening shift
- Weekends as needed
Education:
- High school or equivalent (Required)
Experience:
- Medical receptionist: 1 year (Preferred)
Ability to Relocate:
- Saratoga Springs, UT 84045: Relocate before starting work (Required)
Work Location: In person